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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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November 28, 2020

Great service from good people. Buying was simple, and servicing is just as easy. They are great communicators and I always trust they have my best interest in mind. I’ll continue to service her til the More

by zarndt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in Service is GREAT!
Nov 30, 2020 -

Acura of Brookfield responded

Thank you for this great review.

November 28, 2020

Service was completed way faster than expected. My hitch plug was taken by the car wash, but Gary made sure it was replaced. Easy to schedule service. Just as stress free as the buying experience was. More

by Kconrad723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Acura of Brookfield responded

Thank you for sharing about your recent service visit.

November 27, 2020

Came in for an A1 service during this pandemic and was well taken care of. Thank you Derrick for getting me in at the time I wanted. Also to David Stawicki for answering a couple of additional questions I More

by Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Acura of Brookfield responded

We are happy to hear about the great service experience with Derrick and David.

November 25, 2020

We are very happy with the service that we have received for our oil change and they did a very good job with explaining the 100 point inspection More

by bigggmoms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Acura of Brookfield responded

It is great to hear that you are very happy with the service you received.

November 25, 2020

Great service, as always! Gary was wonderful to work with and the repair was taken care of quickly. I highly recommend Acura of Brookfield and wouldn’t go anywhere else. More

by KAIZETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Acura of Brookfield responded

Thank you for sharing about your recent service visit with Gary.

November 24, 2020

Excellent service. I selected the Concierge Pick-up Delivery service and it was a great experience. Mark (Driver) and Derrick (Service Consultant) did a great work. More

by Lydia_AguirreG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Acura of Brookfield responded

Thanks for sharing about your experience with the Concierge Pick-Up and Delivery Service.

November 24, 2020

I brought my car in for the first service and it took less than an hour. Everyone was very friendly and respectful about COVID-19 protocol. The facility is new and clean. Everything went very well. More

by Stephanie Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Acura of Brookfield responded

It is great to hear that your first service visit went very well. Thank you for sharing.

November 20, 2020

Everyone was courteous and very helpful. Special thanks to the gentleman who helped me with the loaner car! My vehicle was near and clean when I picked it up. More

by MKJSJENSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Acura of Brookfield responded

Thank you for taking a moment to share your feedback from your recent service visit.

November 19, 2020

They were very efficient in diagnosing the problem and getting my car fixed all in the same day. The complementary loaner vehicle is always appreciated to keep the day going. More

by ginnamg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept Adam
Nov 20, 2020 -

Acura of Brookfield responded

We are happy to hear your service visit was very efficient. Thanks for sharing.

November 19, 2020

Always an easy place to bring the car. Staff is very professional and answer all of my questions and take care of everything. Great dealership. More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Acura of Brookfield responded

We appreciate this great review.

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