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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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August 23, 2021

I’m always impressed here. They may sure that I’m taken care of. Which is very much appreciated. Thanks for the great service!😊 I’ll be back More

by FOURTRU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Acura of Brookfield responded

Thank you for sharing this excellent feedback.

August 20, 2021

Dan Surges was my advisor and he was tremendous. Helpful, friendly and prompt. My RDX was towed to the store for a new tire and I was very happy with the experience. More

by TG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2021 -

Acura of Brookfield responded

It is wonderful to hear that you are happy with your recent service experience with Dan. Thanks for sharing.

August 20, 2021

As always, excellent customer service. I was able to get my car in with relatively little notice, and it was still taken care of quickly More

by kubsrus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin and Adam
Aug 21, 2021 -

Acura of Brookfield responded

Thanks for sharing this excellent review.

August 19, 2021

Very easy in-and-out service. Employees were very nice and welcoming. Will definitely come back for future repairs, if needed. The examination sheet for the car was a very nice add to the repair I had. It More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Acura of Brookfield responded

It is great to hear about your recent service experience and that you liked the Multi-Point Vehicle Inspection Checklist.

August 19, 2021

Gary was very helpful and communicated well about all aspects of our service. Definitely will ask for him again. We have 2 Acura’s so are at the dealership a couple times a year. More

by Jomiberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2021 -

Acura of Brookfield responded

Thanks for sharing about your great experience with Gary.

August 19, 2021

These folks always do an amazing job! I appreciate how much attention they give you the details and they make very sure that you are taken care of…. More

by RODNEY24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker , Tony Glavan
Aug 19, 2021 -

Acura of Brookfield responded

Thanks for sharing great review.

August 18, 2021

The staff at Acura of Brookfield are very friendly. The staff always greets me with a smile. If I have a question or a concern the staff from the sales department to the service departments make sure I und More

by LAKIESHACJADAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Acura of Brookfield responded

Thank you for sharing this amazing review.

August 17, 2021

Adam was incredibly helpful and very kind and patient with me as a customer, he also went out of his way to help in the assistance of locating the parts needed for my vehicle! More

by JalenHollimanPhiChi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Aug 18, 2021 -

Acura of Brookfield responded

Thanks for sharing about your recent experience with Adam.

August 17, 2021

Staff was knowledgeable and courteous. Maintenance was performed as described in a reasonable amount of time. Car was returned clean. Waiting area large and comfortable. More

by PPONTUS80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Acura of Brookfield responded

Thank you for the feedback from you recent service visit.

August 17, 2021

Very nice and clean place where everyone’s super nice. The cashier from day was awesome and very friendly. I always leave with a smile and very please. Thank you to all ‼️ More

by Lula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Acura of Brookfield responded

We appreciate this wonderful feedback from your experience with our service department.