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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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August 30, 2021

Everyone that I interacted with was professional, friendly, and provided great service! I will definitely bring my car back for future service. I would recommend this dealership to friends and family More

by acg9
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Acura of Brookfield responded

Thanks for sharing this fantastic review and recommendation.

August 28, 2021

The dealership is very clean, people are very friendly and informative, and it offers extra amenities such as coffee drinks and snacks. I would recommend this dealership More

by paulnpam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Acura of Brookfield responded

Thank you for the wonderful feedback.

August 27, 2021

Great dealership from Sales thru Finance to Service. Professional and knowledgeable in all areas. I've bought and leased cars from this dealership and always look forward to a good experience. More

by r1ladd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Truttschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Acura of Brookfield responded

Congratulations. Thank you for your continued patronage and sharing this great review about your past experiences with sales, finance, and service.

August 27, 2021

Acura of Brookfield provided great service and worked to fix my car. Dan went above and beyond to help get the cost down for transmission. More

by susan.serchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Acura of Brookfield responded

We appreciate the great feedback from your recent service visit with Dan.

August 26, 2021

First time doing business with you. I needed my tire appointment pushed forward a few days due to an out of state trip and you kindly went out of your way to accommodate if I was willing to leave the ca More

by Firefox2900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review about your first time visiting our store.

August 25, 2021

Workers are very cordial and provided prompt updates. Able to get a courtesy car with little effort while car was being serviced. Great experience overall. More

by Ge
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura of Brookfield responded

It is wonderful hear about your great overall experience. Thanks for sharing.

August 24, 2021

The requested service from Acura of Brookfield was completed in a timely and acceptable manner. They were courteous in every conversation we had. Thank you for working with me More

by RDTR33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Aug 25, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review about your recent service visit.

August 24, 2021

This dealership is great, the maintenance department is always very accommodating and helpful. I get the option of a loaner car if the service is going to be longer than expected, which is always very nice More

by milliehaak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura of Brookfield responded

Thanks for sharing this great feedback. We are happy that you enjoy a loaner vehicle when applicable.

August 24, 2021

Professional and friendly every step of the way. My expectations were far exceeded. I drove in with no appointment and was taken care of immediately. More

by Donlickel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura of Brookfield responded

Thanks for sharing. We are thrilled to hear that we exceeded your expectations.

August 24, 2021

Excellent customer service! Friendly, knowledgable, great communication. I will continue to purchase from this dealership because every department gives phenomenal service and attention to customers. More

by Katieqrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura of Brookfield responded

Thanks for sharing this incredible review and recommendation.

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