Acura of Brookfield - Service Center

Our first trip to service our Acura. We were pleasantly surprised at the experience. We are happy to know we can rely on Acura/Brookfield in the future surprised at the experience. We are happy to know we can rely on Acura/Brookfield in the future More

Great service, good price. Only one comment would be that the guy made me feel a little dumb that I had not pulled up to the door all the way to where it would open. And said something to his coworker about the guy made me feel a little dumb that I had not pulled up to the door all the way to where it would open. And said something to his coworker about it. Maybe the sign should say pull forward until door begins to open. More

Great service, on time and follows Covid 19 protocols and social distancing. The car wash at the end was mediocre, windows all streaky and lots of water drop spots social distancing. The car wash at the end was mediocre, windows all streaky and lots of water drop spots More

My vehicle was towed to dealership because of loss of my key. They made replacement keys. They let me know and I picked up my car. I did make a mention that it was a little extreme to have car towed to get key. They made replacement keys. They let me know and I picked up my car. I did make a mention that it was a little extreme to have car towed to get another key. He mentioned it was a safety issue. I asked him if he noticed that thieves manage to steel almost anything. More

Dan was wonderful and explained everything to the full detail I really appreciate his customer service and provided a detailed report of future needs- very helpful! detail I really appreciate his customer service and provided a detailed report of future needs- very helpful! More

Very helpful and took my car in quickly. They also supplied a courtesy car to drive while mine was getting fixed. Everyone was courteous and very helpful. supplied a courtesy car to drive while mine was getting fixed. Everyone was courteous and very helpful. More

Gary Krier makes the difference between good and great service. It is always top notch service when he’s there, a valuable employee for the customer and the company. service. It is always top notch service when he’s there, a valuable employee for the customer and the company. More

Some of the assistants were rude. Car started making noise and they ignored it and made me feel uncomfortable. Thankfully Adam helped to address the problem. noise and they ignored it and made me feel uncomfortable. Thankfully Adam helped to address the problem. More

Great service. Very professional and service associates and service center was great. I respect their experience. I would definitely go back there for anything, helpful and service center was great. I respect their experience. I would definitely go back there for anything, helpful More

Dan Surgess very cordial, helpful knowledgeable. Service was completed an hr before I was told.Informed me of needed repairs. Liked @ car & was able to tell me about noise I was hearing was completed an hr before I was told.Informed me of needed repairs. Liked @ car & was able to tell me about noise I was hearing More