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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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April 30, 2021

Very friendly staff! Much appreciated. Quick service :). Nice waiting room, happy you have drinks back! Acura made me feel appreciated, and got me on my way quickly More

by 12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Acura of Brookfield responded

Thanks for this great review. We are happy to hear you enjoyed having drinks back.

April 27, 2021

David was very professional, friendly and efficient. Good job at explaining everything they were doing. Great at giving me options to choose from as well. More

by karebabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Acura of Brookfield responded

We couldn't be happier to hear about your recent service experience with David. Thanks for sharing.

April 27, 2021

Collin was great to work with! He was very helpful while they worked on my NSX. He kept me informed the entire time. I appreciate having someone dedicated to just the NSX. More

by tiffany43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review from your recent service experience with Colin.

April 26, 2021

Couldn’t find a better dealership! Extremely nice team. I won’t go anywhere else after working with them. I think I found my forever “car home”! Highly recommend! More

by Jcaen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Acura of Brookfield responded

Thank you for this incredible review and recommendation.

April 26, 2021

Needed to bring in car for recalled fuel pump. I received a no charge loaned. Due to service staff out on COVID they could not meet end of business day to return my car. Got to keep loaner overnight More

by MAHONEYRA
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Acura of Brookfield responded

Thanks for sharing about your excellent service experience.

April 26, 2021

This dealership and the employees did a phenomenal job they were polite very thorough and got the job done within no time but while i waited they gave me a rental car so that i could run errands which was More

by Dball92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review from your recent service visit. We are glad you enjoyed the complimentary loaner vehicle.

April 24, 2021

I loved the service and will be back for all my service needs. I have already referred 3 people already. I’m so happy with services done as well as customer service was really great. More

by Shyvonmetcalf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Somers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Acura of Brookfield responded

Thanks for sharing this fantastic review and recommendation.

April 22, 2021

Very pleased with the team and over all experience. I had to tow my car and got my car delivered to my door after service.. More

by BOSE_D30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Acura of Brookfield responded

We couldn't be happier to hear that you are very pleased with your recent service.

April 22, 2021

Great service and Awesome customer service I felt very comfortable and received a lot of knowledge about my vehicle and Dan in service Dept help me to create a plan for the maintenance and up keep. I trus More

by mschenwill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal in service Dept who retrieves the cars.
Apr 23, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review from your recent service visit with Dan.

April 22, 2021

Our first visit with dealership after moving to WI. They met all our expectations. Professional and friendly from beginning of service to the completion of our service appointment. More

by Sherilyn Haswell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Acura of Brookfield responded

It is wonderful to hear that we met all your expectations during your first visit to our store. Thanks for sharing.

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