Acura of Brookfield - Service Center

Adam in the service area was great to work with. He created me by name, had paperwork ready, asked if I had any other concerns about my car other than the recall work that I was there for. He gave freq created me by name, had paperwork ready, asked if I had any other concerns about my car other than the recall work that I was there for. He gave frequent updates and I was informed the entire 1.5 hours I was there. Amazing customer service! More

Great service as always. GaryK was courteous & professional. Service(seat belt replacement) completed in timely manner under full warranty with no charges incurred. Thank you! professional. Service(seat belt replacement) completed in timely manner under full warranty with no charges incurred. Thank you! More

Working with the helpful Sales and Service people at Acura of Brookfield is always a blessing to us. We love doing business with your dealership! Thanks! Acura of Brookfield is always a blessing to us. We love doing business with your dealership! Thanks! More

Everyone is so professional and courteousWork was Everyone is so professional and courteous Work was completed in good time and car was washed Waiting area is very pleasant! Bring back the sn Everyone is so professional and courteous Work was completed in good time and car was washed Waiting area is very pleasant! Bring back the snacks! 😂 More

The service Was good , everyone was friendly. The guy that waited on was very nice and informative. He gave me information on what think the problem might be. that waited on was very nice and informative. He gave me information on what think the problem might be. More

Jacket covered his name but 'David Stawicki' appears on the inspection form. My concerns were relayed correctly from the first greeter to David and David went the extra mile to look at my records and reass the inspection form. My concerns were relayed correctly from the first greeter to David and David went the extra mile to look at my records and reassure me about my concerns. Thorough explanation of the multi-point inspection. Pricing seems fair considering the multi-point inspection, time spent looking through old records, labor, oil and filter and wash. And the windshield was spotless. More

Very nice and kind service. A bit pricy but that is what it takes to have it done right. Would recommend to anyone that has and Acura it takes to have it done right. Would recommend to anyone that has and Acura More

Excellent service manager and very timely.Dave was very Excellent service manager and very timely. Dave was very polite and accommodated me with extending a service certificate. The maintenance service was Excellent service manager and very timely. Dave was very polite and accommodated me with extending a service certificate. The maintenance service was finished ahead of the promised time. More

Took our car in for service. We got a loaner right away. They had our car ready when they said it would be. It was a good experience. They had our car ready when they said it would be. It was a good experience. More

Very responsive. Very helpfulTook my car in Very responsive. Very helpful Took my car in understanding that it could be several days till they could get to it and actually fixed it the next day Very responsive. Very helpful Took my car in understanding that it could be several days till they could get to it and actually fixed it the next day. Part I ordered was brought to my house personally by the staff once it got in to the service department which is fairly far away from where I live More