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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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May 26, 2021

Was in need of 105K major service for Acura MDX. Service advisor Dan was polite and courteous. Service was done in timely, professional and reliable manner. Satisfied More

by LFY1002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit with Dan.

May 26, 2021

The Acura dealership is conveniently located by major highway. Service staff in courteous while conducting business. Techs are attentive to detail. Service is professionally, aim to please, and deliver. More

by LFY1002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review

May 24, 2021

Service was excellent - car was cleaner than I expected. I am very impressed with the service and allowance of the rental car. Really great experience overall and will get the car detailed here again. Thank More

by lindarenee255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Acura of Brookfield responded

We are thrilled to hear your service was excellent and that you enjoyed the loaner vehicle. Thanks for sharing.

May 24, 2021

As usual, the service level was great. Great recommendations and updates on my vehicle by the team. Dealership is comfortable and a pleasant environment to wait on those quick oil changes. More

by ernestgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Acura of Brookfield responded

Thanks for taking a moment to share this great feedback from your recent service experiences.

May 22, 2021

Always confident that the Acura service department provides excellent service at a reasonable price and confidence that the numerous maintenance checks will find any issues needed to ensure a safe and More

by Bill Yentz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Acura of Brookfield responded

Thank you for this great review and recommendation.

May 21, 2021

The services employees are great. I had a very good experience here. The waiting room is very comfortable. Love the coffee.Will be back.Thanks you. Audrey More

by Audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Acura of Brookfield responded

Thank you for taking a moment to share about your very good service experience.

May 20, 2021

We had a little mix up with the scheduler but, all in all, it was a great experience. Thanks for taking care of us Derrick. More

by Great Friday 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Acura of Brookfield responded

Sorry for the mix up with scheduling. We are thrilled about your great experience with Derrick.

May 19, 2021

Adam Schersing was excellent!I had a personal stressful Adam Schersing was excellent! I had a personal stressful situation when I started having engine trouble. Adam stepped up and got my car in the same d More

by Rick Swanstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
May 20, 2021 -

Acura of Brookfield responded

It is great to hear about your excellent service experience with Adam. Thanks for sharing

May 18, 2021

Always a welcoming staff ready to take care of me whether the service issue is big or small I was able to get a ride to work More

by GG0ZD0WI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Acura of Brookfield responded

We appreciate this wonderful feedback.

May 18, 2021

Great job on my car. Clean, friendly and up front on costs before completing work. All the staff were friendly and helpful. Thank you team More

by Bwdbkrause
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Acura of Brookfield responded

Thanks for the great feedback about your recent service visit.

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