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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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July 21, 2022

Service is always impeccable at this Acura. Service is always reviewed with me and my wait is minimal. Car also is cleaned inside and out before I leave. More

by Lynda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Fielder
Aug 09, 2022 -

Acura of Brookfield responded

Thank you for sharing this excellent review about your recent service visit.

September 06, 2021

Was greeted timely. Team was friendly and professional. Work was done well and very quickly. Waiting room and facilities were nice. Just think it was a bit expensive. More

by Marcel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

They helped to troubleshoot an issue with my sound system and absolutely provided the best customer service possible! Thank you to all who helped solve the issue! More

by CARRIEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Acura of Brookfield responded

Thank you for the wonderful feedback from your recent service visit to troubleshoot your sound system. It is great to hear that the issue was solved.

September 04, 2021

X x x x x x x x x x x x. X x x x x x x x x x x x. X More

by TIM@EBADVERTISING.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Acura of Brookfield responded

Thank you

September 03, 2021

I can’t remember the names of who I worked with but everytime I’ve dealt with anyone at this location the service is excellent and the people are amazing. Of course I always wished it cost less but …. More

by Alekschas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Acura of Brookfield responded

Thanks for sharing this excellent review.

September 03, 2021

The service technician do a really great job whenever my vehicle is in for maintenance. I look forward to my next appointment on the 18th of September. More

by TJMAC19701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Acura of Brookfield responded

Thanks for sharing this great feedback from your recent service visit.

September 02, 2021

Scheduled oil change same day that got me in and over delivered having my car ready in less than 45 mins. Derrick did nice job keeping me informed on progress. More

by akind1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Acura of Brookfield responded

Thanks for sharing about your great service experience with Derrick.

September 02, 2021

The service is very quick and well organized. The service guy is also kind and describe issue clearly. In the meantime, I also test drive new Acura MDX. Both sales and services are very cooperate. More

by mouzhidong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review from your recent service visit.

August 31, 2021

I was given the wrong allotted length of time for my service, but the Service Dept. adjusted and got me done in record time. Really great treatment! More

by RKIRSCHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Acura of Brookfield responded

We appreciate the great feedback about your recent service visit.

August 30, 2021

Service, loaner, and customer service was perfect. Bought at least 6 new vehicles from here, always a pleasure. Will buy again in Spring of 22. More

by rjhansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Acura of Brookfield responded

Thank you for your continued loyalty and this wonderful feedback.

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