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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

April 26, 2021

Needed to bring in car for recalled fuel pump. I received a no charge loaned. Due to service staff out on COVID they could not meet end of business day to return my car. Got to keep loaner overnight More

by MAHONEYRA
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Acura of Brookfield responded

Thanks for sharing about your excellent service experience.

April 26, 2021

This dealership and the employees did a phenomenal job they were polite very thorough and got the job done within no time but while i waited they gave me a rental car so that i could run errands which was More

by Dball92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review from your recent service visit. We are glad you enjoyed the complimentary loaner vehicle.

April 24, 2021

I loved the service and will be back for all my service needs. I have already referred 3 people already. I’m so happy with services done as well as customer service was really great. More

by Shyvonmetcalf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Somers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Acura of Brookfield responded

Thanks for sharing this fantastic review and recommendation.

April 23, 2021

Just did another deal with Stuart. 15 years--too many cars to remember (Stu would remember), He is the best--give him a call. Kurt More

by Kurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We appreciate this great review and your continued loyalty.

Apr 26, 2021 -

Kurt responded

Your Welcome. Kurt

April 22, 2021

Very pleased with the team and over all experience. I had to tow my car and got my car delivered to my door after service.. More

by BOSE_D30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Acura of Brookfield responded

We couldn't be happier to hear that you are very pleased with your recent service.

April 22, 2021

First class all the way. Felt quite comfortable with Alan & Brian. Very helpful by presenting options for us to consider which made the whole process simple and easy. More

by Lorin.Bardele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Somers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver... five stars as well, Brian Chilson
Apr 23, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We are thrilled to hear about your first class experience with Alan and Brian. Thanks for sharing.

April 22, 2021

Great service and Awesome customer service I felt very comfortable and received a lot of knowledge about my vehicle and Dan in service Dept help me to create a plan for the maintenance and up keep. I trus More

by mschenwill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal in service Dept who retrieves the cars.
Apr 23, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review from your recent service visit with Dan.

April 22, 2021

Our first visit with dealership after moving to WI. They met all our expectations. Professional and friendly from beginning of service to the completion of our service appointment. More

by Sherilyn Haswell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Acura of Brookfield responded

It is wonderful to hear that we met all your expectations during your first visit to our store. Thanks for sharing.

April 21, 2021

David Kaemmer was outstanding to work with. He was professional, only contacted me with pertinent information and got us to a place where we could close the deal. Dave is the type of salesman any pers More

by The Captain.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Apr 21, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We are thrilled to hear about your outstanding experience with David and Roger. We hope you enjoy your new vehicle.

April 21, 2021

Our first trip to service our Acura. We were pleasantly surprised at the experience. We are happy to know we can rely on Acura/Brookfield in the future More

by mandbwog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Acura of Brookfield responded

Thanks for the wonderful feedback from your first service visit here. Thanks for sharing.

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