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Acura of Berlin - Service Center

Berlin, CT

4.7
600 Reviews
Call Service Center (860) 846-4974

600 Reviews of Acura of Berlin - Service Center

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August 11, 2023

Their customer service is always on point. Response to any questions or concerns are addressed promptly. More

by DADULANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2023 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

August 11, 2023

Acura of Berlin is a great dealership. I find Jessica to be a top-notch service advisor. Signed happy Acura Owner More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Bird, Jessica Sharpe
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Aug 12, 2023 -

Acura of Berlin responded

Thanks for sharing about your experience with Jessica here at Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

August 11, 2023

Keith has always been so very helpful and explains everything in detail. His knowledge of automobile care is very good. He is always looking out for the best interest of the customer. I would highl More

by btobytim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2023 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Keith here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

August 10, 2023

Excellent service! ! I have no issues going to Acura in Berlin. I would recommend this place to everyone. More

by CAGREENE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Aug 10, 2023 -

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

August 10, 2023

Jessica was very professional, accommodating, and polite, excellent service experience. I am very satisfied with the work completed on my car. More

by Pantaleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Aug 10, 2023 -

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

August 08, 2023

Acura of Berlin is always professional and courteous. I have never had a bad experience! More

by renee_bennett14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Aug 09, 2023 -

Acura of Berlin responded

Thank you, Renee! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

August 05, 2023

I am very satisfied with Acura of Berlin's sales, service and parts availability. I have been a loyal customer since I purchased my 2017 RDX. I still love the RDX and it is fun to drive. More

by DRC1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Aug 05, 2023 -

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

August 04, 2023

Excellent work and attitude of the administrators. Prompt response to any questions about the issues needed to get work on. More

by danielmerida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Sharpe
Report | Print
Aug 05, 2023 -

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

August 01, 2023

Keith Davis greeted me upon arrival with a friendly, helpful attitude. Everything was taken care of as promised in a timely manner. More

by LindaJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Keith and our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

July 30, 2023

The most friendly knowledgeable clean comfy and courteous dealership I have been to. Rich the service manager was exceptionally kind helpful and friendly. He really knows his stuff. More

by carlnedzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy the driver was amazing. , Richard Bird, Jessica Sharpe
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Jul 31, 2023 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin, Carl. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manger 860-829-3780

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