
Acura of Bedford Hills
Bedford Hills, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Went into buy a New Acura and at first there was no one on the showroom floor and had to be called from the back area. Then they were happy to help and take you for a test drive. However they tell you wron on the showroom floor and had to be called from the back area. Then they were happy to help and take you for a test drive. However they tell you wrong information about colors and options that you have for the car. Then when you negotiate, if you have the displeasure of having the GM (Eddie) come over they try to pressure you into buying the car that second and make you feel as uncomfortable as possibly constantly talking and not giving you a chance to speak or even think. Then when the sales person finally called me back after a few days, I had told him about another offer that another dealer made me and he hangs up the phone on me and refused to take any of my calls. This dealer is one to STEER CLEAR of. Pressuring customers into buying a car and hanging up on customers. Very unprofessional and rude. More
As always, Acura of Bedford Hills makes a service visit a painless experience. Service Manager on checked me in 1/2 hour ahead of appointment and car was in shop right on time. No surprises, No hidden charge painless experience. Service Manager on checked me in 1/2 hour ahead of appointment and car was in shop right on time. No surprises, No hidden charges, no nonsense, they even have good coffee. Clean waiting facility. All dealerships should be like this! More
Had a great experience with this dealer last January when I purchased a 2010 TSX. The salesman Robert Bello was knowledgeable and pleasant to deal with, and the general manager Eddie is a good guy who helpe I purchased a 2010 TSX. The salesman Robert Bello was knowledgeable and pleasant to deal with, and the general manager Eddie is a good guy who helped the sale proceed as painlessly as possible. Service Department is also friendly and knowledgeable. Highly recommend. More
My husband and I came to look for a used MDX. Our experience at Acura of Bedford Hills was great from the minute we walked into the door. We were quickly greeted and immediately helped. We were able experience at Acura of Bedford Hills was great from the minute we walked into the door. We were quickly greeted and immediately helped. We were able to look at several vehicles and take a lengthy test drive. I was very pleased with their pricing and the above and beyond service we were given. More
Our experience with Acura of Bedford Hills was a positive one. From Mark our salesperson who answered every one of our questions thoroughly and took the time to review our options, to Robert in finance who one. From Mark our salesperson who answered every one of our questions thoroughly and took the time to review our options, to Robert in finance who was patient and knowledgeable. It's not often you find a dealership that treats you like family, we found that with Acura of Bedford Hills and would highly recommend them. Thanks Eddie! More
I can not begin to tell you the horror story that these people put me through the last few weeks. I called and gave them a quote that I had received from another dealer and the sales person told me, we ma people put me through the last few weeks. I called and gave them a quote that I had received from another dealer and the sales person told me, we match it and make lover by $200. The next day I drove 38 miles and signed the papers for the car, which BTW they did not had in stock. They promised me that the car will be there in a one or two days, 4 days after the purchase they do not even answer my calls. Finally, get to the sales person and he offered me a totally different car or the car the I wanted with 200 plus miles on it, ridiculous! I asked them to credit my credit car for the partial down payment that I put down and today is the day, three weeks after that I am fighting. So, here I am three weeks after and no car and my wife and kids are suffering because of the greed that these a$$holes live life by. NEVER GO THERE, NEVER GO THERE, IF YOU NOT WANT TO SUFFER JUST AS MY FAMILY IS RIGHT NOW. More
Their service group is very competent and knowledgable, even if other dealerships (Curry) are not...they knew the warranty issues, pricing and how to fix the car the first time. Do Not go To CURRY! You m even if other dealerships (Curry) are not...they knew the warranty issues, pricing and how to fix the car the first time. Do Not go To CURRY! You may spend a little more for an Acura, but let Bedford service the vehicle. You will be remembered and taken care of, professionally. More
In a word: incompetent. They didn't bother to order the parts for my first appointment. Then they didn't call back when the parts arrived. For my followup appointment, they denied me service, even though parts for my first appointment. Then they didn't call back when the parts arrived. For my followup appointment, they denied me service, even though the Acura emissions warranty extension I had received clearly stated I was entitled to an inspection and parts replacement. What a waste of time. More
Our salesperson knew nothing about the car, nor the condition it was in. Car was not in condition advertised. Very unpleased with the attitude they treat you with. Seemed like they were just focused on condition it was in. Car was not in condition advertised. Very unpleased with the attitude they treat you with. Seemed like they were just focused on the sale, telling you any lie they could just to get you to buy the car. More
Excellent friendly service. Service advisors are knowledgeable and don't treat you like a fool. I have brought the MDX in regularly now for service for 36k miles. Even though I didn't buy the car th knowledgeable and don't treat you like a fool. I have brought the MDX in regularly now for service for 36k miles. Even though I didn't buy the car there they treated me very well. Service department is even open on Satdruays. Thumbs up. More