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Acura of Avon

Canton, CT

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100 Reviews
Since 1986, Acura of Avon has built a reputation on providing courteous, honest sales and service. Conveniently located on Route 44 on the Avon/Canton Line, Acura of Avon has a full complement of New, Certified and Pre-Owned vehicles, all backed by the Lorensen Advantage that saves you over $1500 with 8 exclusive value guarantees! Plus, Acura of Avon is an EXCELL Validated dealer, one of Acura's highest accolades, awarded to dealerships that have demonstrated a commitment to total customer satisfaction. So, from Sales to Service and everything in between, at Acura of Avon we treat every visitor to our dealership as an honored guest, every day, every time, without fail...no exceptions!
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75 Albany Tpke.

Canton, CT

06019

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Showing 100 reviews

April 12, 2012

Lance is a good guy though I do not understand how he could associate himself with these mutts. Look here, buy on line or from Executive. The sales manager is deceptive, underhanded, sleazey scumbag. I More

by HugoTohell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
February 26, 2012

Liars and cheats. Had to wait over an hour for my pick up, why bother to set an appointment if i have to wait an hour! Try to change the deal, give you the run around and are not nice to work with. Salesm More

by Wurzshep19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan, Chandler
Feb 29, 2012 -

Acura of Avon responded

We take all of our customer feedback very seriously and based on your DealerRater review, is is very disappointing to us that you had this experience, and through this program we have the opportunity to work with you to resolve any issues at their dealership. Is there anyway you would consider discussing this in more detail?

Mar 01, 2012 -

Wurzshep19 responded

I have already purchased my vehicle from Schaller Acura, a reputable dealer. It took 30 minutes, and I was happy. Unlike Acura of Avon where I waited over an hour and left steaming (waited ANOTHER 30 Min to have my refund processed)! I would not like to discuss this further. Your management team, Dan & Chandler in particular are awful, and will cost you business. There is a reason your ratings are low on this site, because of the way you do business. I will never recommend you.

Mar 07, 2012 -

Acura of Avon responded

I understand.

July 13, 2011

BOUGHT A PRE-OWNED ACURA MDX. 7 MONTHS LATER THE RADIATOR SPRUNG A LEAK. WHEN TRIED TO TAKE CARE OF IT WITH ACURA, TRIED TO BLAME US FOR THE ACCIDENT THAT DAMAGED THE RADIATOR. NO ACCIDENTS ON A C More

by CBCASTILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SALESPERSON, REPAIR, VICE PRESIDENT
Jul 20, 2011 -

Acura of Avon responded

Acura of Avon sells Certified Acura preowned vehicles. In order for a used Acura to qualify for Certification it has to pass a comprehensive inspection and all work and issues are to be done to Manufacture's specfications. The vehicle in question passed all of the qualifications and in addition had a clean CarFAx that showed no accidents at the time of sale.Acura of Avon is a Precision Award winning dealership which is the highest award given for customer satisfaction in the Acura division.

May 02, 2011

I have had 2 mdx's (04,07) and had most of my work done at this dealership. We recently puchased a 2010 TL for my wife. The good customer experience continues. Although we had a initial mix up on what was More

by djahern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Garcia, Greg Leonard, Greg Leonard
May 05, 2011 -

Acura of Avon responded

Thanks for the review. We appreciate your continued support of Acura of Avon. Jim Tucker General Manager

May 05, 2011 -

Acura of Avon responded

Thanks for the review. We appreciate your continued support of Acura of Avon. Jim Tucker General Manager

April 27, 2011

The Acura dealership in Avon has always been a pleasure. My first experience with Greg was during a service appointment. His accomodations for testing a new TL during the service window was very professiona More

by dhadd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Leonard, Greg Leonard
September 21, 2010

I've been to several Acura service depts since my family owns 3 Acuras now and have owned 2 before that. I've had excellent service from many Acura service dept reps. This place deserves acknowledgment as b More

by hyperion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan
April 06, 2009

Acura of avon has been the worst dealership that I have dealt with. The salesmen are not willing to work with you, and their cars are over priced for used vehicles. They want top dollar for used cars tha More

by mwrite
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
cant remember
January 13, 2009

I was looking for a new Acura TL I got Great service, friendly staff, answered all of my questions. No pressure at all !! they even suggested waiting for the 09 TL for the AWD package. All of my anxiet More

by konos1080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Grosso
September 07, 2007

il be short, we drove 2.5 hours in trafik so we could test drive the rdx,and when i told the dealer im not ready to buy now bit in 2 mnth he send us oute the door told us to come bac when we are ready to More

by vadimbelyshev
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales person
July 13, 2007

They tried to push me into buying a used car with ~9500 miles on it, and wanted just as much as if it were new. Only reason was because I wanted a 6-speed and it was the only one they had on the lot. They More

by crzychrisj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandra
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