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Acura by Executive - Service Center

North Haven, CT

4.9
769 Reviews

769 Reviews of Acura by Executive - Service Center

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March 04, 2020

A good experience as always. The service advisors are always friendly and thorough with their explanations of what is being or needs to be done and why. They're always very profes More

by lindacostelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Michael Heath (excellent)
Mar 04, 2020 -

Acura by Executive responded

Linda, thanks so much for writing Acura by Executive a review. We're glad to hear that our team took the time to go over everything with you. We are looking forward to taking care of you in the future!

March 02, 2020

Very helpful and friendly nice waiting room and computer area. Friendly people. sorry to hear that I may need a sensor that will cost me $2800 to repair. RDX parts very expen More

by fmaraia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, John Torre
Mar 02, 2020 -

Acura by Executive responded

Thank you for taking the time to leave Acura by Executive a positive review! We're so grateful for your business!

March 01, 2020

Good customer experience from beginning to end I was a little late for my appointment and was still brought right in. My customer experience was good from beginning to end, I'm Happy. More

by lorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavaca
Mar 02, 2020 -

Acura by Executive responded

Lorraine, thank you for writing Acura by Executive a review. We're thrilled to hear that you had such a pleasant experience with us!

February 28, 2020

Michael in your service department is so knowledgeable, professional, and friendly. He is a pleasure to work with. Every employee should be as conscientious and hard working. More

by Tina
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 28, 2020 -

Acura by Executive responded

Thank you for the review, Tina! We are so glad Michael provided the knowledgeable and professional service we pride ourselves on here at Acura by Executive. We will be sure to let him know that you appreciate him!

February 26, 2020

Great experience. Got it done quicker than expected. Would recommend. Nice, courteous staff and decent waiting room. Could use a few more snacks and restroom a bit cleaner. More

by ocdrew1503
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 26, 2020 -

Acura by Executive responded

Thank you for taking the time to share! We truly appreciate your recommendation and we're very glad that our team provided such high-quality, convenient service on your visit. We value your feedback and I will pass along your observations to my team. We hope to see you here at Acura by Executive again down the road!

February 25, 2020

Efficient service and great communication, as always. They were experiencing a problem with the computer network when I arrived, and clearly communicated with professionalism and apologized for any delay More

by Corrie
Recommend Dealer
Yes
Employees Worked With
Michael Heath
Feb 25, 2020 -

Acura by Executive responded

Corrie - Thank you so much for taking the time to share! Your support means so much to us and we're thrilled to know you always have such a positive experience here at Acura by Executive. We're grateful to have wonderful and understanding customers like you. We hope you're enjoying your sparkling clean car!

February 23, 2020

thorough Easy to get an appointment and the loaner is so helpful. I also appreciate the clean car at the end of the day when I pick it up. More

by tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Heath
Feb 24, 2020 -

Acura by Executive responded

Tina, we appreciate you taking the time to share this feedback. Our team at Acura by Executive loves hearing that our customers leave feeling satisfied with their visits!

February 19, 2020

B1 Service Very Good and Quick. Mike (service coordinator) was very good and professional). However the car cleaning at the end of the service could have been mo More

by theweave2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 19, 2020 -

Acura by Executive responded

Thank you for sharing your five-star experience at Acura by Executive. Our service team will appreciate the feedback!

February 19, 2020

Always there for me I have had several unexpected emergency repairs in the last few months and they always find a way to fit me in immediately. Mike (service coordinator More

by acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Heath
Feb 19, 2020 -

Acura by Executive responded

Thanks for writing us a review. We're happy to hear that the Acura by Executive team consistently takes care of you!

February 19, 2020

Nick is so professional and always has the customer interest in mind He always goes the extra mile He is an asset to the dealership Tony Raucci More

by Tony Raucci
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 20, 2020 -

Acura by Executive responded

Tony, thanks for taking the time to leave Acura by Executive a five-star review! It's so great to hear that Nick took such good care of you.

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