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Acura by Executive - Service Center

North Haven, CT

4.9
784 Reviews

784 Reviews of Acura by Executive - Service Center

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June 27, 2022

I never have problem always great they care a lot about their customers very hsppy More

by TPROULX64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Tyler Leopizzo
Jun 28, 2022 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 26, 2022

They were thorough and professional. Waiting area was clean and well equipped. Friendly and courteous staff. More

by JARATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

June 21, 2022

I have purchased several new Acura’s over the years from this dealership because of convenience, great service and confidence in their salesperson. More

by RCAMERA_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Leopizzo
Jun 22, 2022 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Acura by Executive. Please don't hesitate to reach out if you need anything else.

June 21, 2022

They were efficient in providing quality service. Tyler is always pleasant every time I get my car service. More

by F_CAYARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Jun 22, 2022 -

Acura by Executive responded

Thank you for the kind words for Tyler and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 21, 2022

Tyler is wonderful. He is detailed in his conversation about your automobile’s condition and easy to understand. He does not pressure you to complete all tasks while exp More

by DPRUNIER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Jun 22, 2022 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 17, 2022

Mike H at Acura in North Haven was so helpful . Pleasant and professional. Kept in contact with me regarding my car issue as promised and got my vehicle back to me as soon as it was done . Excellen More

by KATHLEENANN0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Acura by Executive responded

Thanks for taking the time to give Mike your kind review! We're delighted that your service needs were taken care of so quickly so you could get back to enjoying your day. Have a good one! - Acura by Executive

June 15, 2022

I'm very happy about this dealer. There are services good and great friendly. Not bad More

by NGUYENDONGUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Acura by Executive responded

We appreciate this feedback and are glad to hear that you're a happy customer. Thank you for choosing Acura by Executive for your auto needs!

June 15, 2022

Unprofessional, poor workmanship with installation of a new factory spoiler. Spoke with the service advisor about new install brakes making loud screeching noise, his response was for me to wait until anot More

by IDOITNICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Jun 16, 2022 -

Acura by Executive responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 15, 2022

Service was great! Nick explained what service was provided and what needs to be done for next time! More

by RUPALAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lavacca
Jun 15, 2022 -

Acura by Executive responded

Thank you for the great review! We are thrilled to hear that Nick delivered such a successful service experience. Drive safely, and we hope to see you back at Acura by Executive!

June 15, 2022

Great dealership with competent and professional staff. Michael does a terrific job in the service department. I have no complaints! More

by KFACKLER
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Acura by Executive responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Michael and the Acura by Executive team. Drive safely, and we hope to see you back!

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