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Acura by Executive - Service Center

North Haven, CT

4.8
686 Reviews

686 Reviews of Acura by Executive - Service Center

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December 14, 2019

Excellent service,everyone is so friendly and helpful.Will definately return for any future needs.i was greeted promptly and all my concerns were addressed .car was even done sooner than expected More

by R1stace
Recommend Dealer
Yes
Employees Worked With
Mike Heath
Dec 16, 2019 -

Acura by Executive responded

Thank you so much for allowing us the opportunity to assist you! We are happy to hear that our team could address all of your concerns and get you back on the road quickly. We can't wait to work with you again at Acura by Executive.

December 13, 2019

Very helpful Steven went out of his way to help me - he helped me make an EasyCare appointment; helped me sync my phone to the bluetooth; helped me get my car read More

by lguerrieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 13, 2019 -

Acura by Executive responded

What fantastic feedback! We love to hear that Steven could address all of your concerns and ensure that you'll be safe out on the roads this winter. Thank you so much for coming to Acura by Executive!

December 13, 2019

They always address my immediate concerns and help me prioritize what is most important to take care of on my car.The free car wash is an added bonus More

by Tlil338
Recommend Dealer
Yes
Employees Worked With
Mike Heath
Dec 13, 2019 -

Acura by Executive responded

Thank you for the 5 star review! All of us here at Acura by Executive are so pleased to hear that our service department takes good care of you and your car. We are looking forward to seeing you again!

December 11, 2019

Happy Customer I drove in with no appointment. I was driving an Acura RDX with a temporary recharged battery. They took the in warranty car immediately and determin More

by Travelingal26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 11, 2019 -

Acura by Executive responded

It's wonderful to hear that our team could assist with your battery replacement and get you back on the roads quickly. Thank you for supporting Acura by Executive with a fantastic review!

December 11, 2019

December 10, 2019 service. I have had all my service done at Executive Acura since I bought my car 6 years ago. Have not had a bad experience, all the service reps are knowledg More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven and Mike in Service.
Dec 11, 2019 -

Acura by Executive responded

Thank you for the 5 stars! We are so pleased to have your regular business here at Acura by Executive. Providing knowledgeable and polite service is our top priority, and we couldn't be happier to hear that we are living up to our values. We hope to work with you for many years to come!

December 08, 2019

Went in for standard oil change but the associate was so thorough on the check list and explained everything to me on needed services. Got everything done same day in a very timely fashion. Worth the 45 mi More

by pattyearley
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 09, 2019 -

Acura by Executive responded

Thank you for the review! We are so proud that we were able to help you out. Here at Acura by Executive, we want the best for our customers, and it means a lot to hear you say that it was worth the 45 minute drive to come see us. We are looking forward to seeing you again!

December 08, 2019

Michael was great and service was great! They took my car in right away and it was done within the time frame they told me. More

by Michael.laden
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 09, 2019 -

Acura by Executive responded

Thank you for posting about your recent service visit! We love to hear that you got back out on the roads in a timely manner. Hope to see you next time at Acura by Executive!

December 07, 2019

Appointment was for 7 am but service was dark when I arrived. Service didn’t open til 10 after. Not a big deal but my comment is, if you offer a 7 am appointment, you should be ready. More

by jar
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Dec 26, 2019 -

Acura by Executive responded

You're right, we should have been prepared for your appointment. I apologize for our tardiness and will certainly address this with the appropriate team members. Thank you for your business! Alan Stein - Service Manager - 203-672-7533

December 06, 2019

My visit was excellent. My service advisor Mike is fantastic! He always makes sure that my car is well taken care of and he does a great job of explaining the services being rendered on my vehicle. I More

by Bri866
Recommend Dealer
Yes
Employees Worked With
Michael Heath
Dec 06, 2019 -

Acura by Executive responded

Thank you for the review! We are so happy to hear that you enjoy working with Mike. Providing our customers with exceptional service is always the goal here at Acura by Executive, and couldn't be more pleased to hear that hit the mark. We will be sure to let Mike know that you appreciate his help! We are looking forward to seeing you again.

November 12, 2019

5 Star Service It was very easy to schedule the required service online Ashley was pleasant, friendly and informative as to what was to be done with B1 service. More

by Rich H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 12, 2019 -

Acura by Executive responded

Hi Rich - Thank you for your many kind words about Ashley! We are so glad to hear that she made your service visit such a success. Hope to see you next time at Acura by Executive.

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