Acura by Executive - Service Center

Michael in your service department is so knowledgeable, professional, and friendly. He is a pleasure to work with. Every employee should be as conscientious and hard working. professional, and friendly. He is a pleasure to work with. Every employee should be as conscientious and hard working. More

Great experience. Got it done quicker than expected. Would recommend. Nice, courteous staff and decent waiting room. Could use a few more snacks and restroom a bit cleaner. Would recommend. Nice, courteous staff and decent waiting room. Could use a few more snacks and restroom a bit cleaner. More

Efficient service and great communication, as always. They were experiencing a problem with the computer network when I arrived, and clearly communicated with professionalism and apologized for any delay They were experiencing a problem with the computer network when I arrived, and clearly communicated with professionalism and apologized for any delays (not that I appreciated any delays). Other customers were a bit challenging about an unavoidable situation which they were doing their best to rectify, and they handled this with grace and professionalism as well. Terrific job on the (badly needed) wash and vacuum at the end also! More

thorough Easy to get an appointment and the loaner is so helpful. I also appreciate the clean car at the end of the day when I pick it up. Easy to get an appointment and the loaner is so helpful. I also appreciate the clean car at the end of the day when I pick it up. More

B1 Service Very Good and Quick. Mike (service coordinator) was very good and professional). However the car cleaning at the end of the service could have been mo Very Good and Quick. Mike (service coordinator) was very good and professional). However the car cleaning at the end of the service could have been more thorough (dashboard still very dusty). More

Always there for me I have had several unexpected emergency repairs in the last few months and they always find a way to fit me in immediately. Mike (service coordinator I have had several unexpected emergency repairs in the last few months and they always find a way to fit me in immediately. Mike (service coordinator) always explains the issues clearly, tells me my options and resolves the issue with no surprises. Highly recommend them! More

Nick is so professional and always has the customer interest in mind He always goes the extra mile He is an asset to the dealership Tony Raucci interest in mind He always goes the extra mile He is an asset to the dealership Tony Raucci More

Had my MDX serviced. A1 service and new tires needed. Very accommodating on service scheduling, thorough on what service is being delivered and timeframes, obtained a loaner for me (RDX) that allowed me Very accommodating on service scheduling, thorough on what service is being delivered and timeframes, obtained a loaner for me (RDX) that allowed me to try out as my next vehicle. Michael also answered technical questions on RDX that I had. More

Very consistent For 17 years and 3 vehicles we have always had consistent, courteous and professional service through Acura by Executive, and there aren't that many d For 17 years and 3 vehicles we have always had consistent, courteous and professional service through Acura by Executive, and there aren't that many dealerships at this level . Unlike many, the service crew at Executive make very clear what is needed and what is recommended, not pressuring but clearly explaining the difference, and safety is always the first concern. I have read the negative reviews and can only say we have not had those experiences or I would certainly have said so long ago. I hope that the service experience will continue as it has and that many others can enjoy the same. More

Great Service I have been coming here for years. Have purchased 3 vehicles from this dealership and always has been a positive experience. Manny in Sales does a gr I have been coming here for years. Have purchased 3 vehicles from this dealership and always has been a positive experience. Manny in Sales does a great job and Michael and Nick in the Service Dept also provide great service! More