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Acura by Executive - Service Center

North Haven, CT

4.8
741 Reviews

741 Reviews of Acura by Executive - Service Center

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March 29, 2025

Always a pleasure working with Michael! I’m in and out, and always know what’s going on with my car afterwards. More

by SHYLENESLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

March 29, 2025

Michael and everyone involved did a fine job in solving the problem I had with my 1992 Integra which I bought new from Acura by Executive about 33 years ago. More

by VINCENT.MONCRIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

March 24, 2025

Had an emergency where I lost my only key, they were amazing got me right in same day, so polite, quick, knowledgeable,efficient. I was really impressed with their great service they seemed to really ca More

by kdelaney73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

March 20, 2025

Everyone there was excellent. Knew history of my vehicle and listened to my concerns. Everything was addressed to my complete satisfaction. More

by CPELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 20, 2025

Michael was exceptionally professional and highly helpful. My overall experience with the dealership was nothing short of exceptional. More

by Bellacc1962
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Mar 21, 2025 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear that Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 13, 2025

Every one was helpful and friendly, made my experience a great one. The service rep, took time to take me trough the process More

by Ishmael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ishmael, and it's great to hear about your excellent experience here at Acura by Executive.

March 13, 2025

Very prompt, courteous and professional. Easy to work with and excellent communication throughout the service process. Took my vehicle in as scheduled and returned it within the timeframe p More

by Jeff S 1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jeff, for choosing Acura by Executive!

March 13, 2025

The staff was friendly & knowledgeable. I appreciated the videos demonstrating what work needed to be done & that I could share video for my husband to review. More

by Noelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Acura by Executive responded

Hi Noelle: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 06, 2025

Their customer service is wonderful. The communication between the Service Department and the customer is excellent. They didn't just let you sit there , they kept you updated on what w More

by srmoore823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 05, 2025

They guys were great. They took me right in and had the car done 3 days early. I will use them in the future More

by Georgeesco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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