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Acura by Executive - Service Center

North Haven, CT

4.9
780 Reviews

780 Reviews of Acura by Executive - Service Center

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July 06, 2025

Great experience. Spencer explained everything thoroughly and professionally. Service was very good but this survey is getting annoying More

by Jon.cervoni
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Berty
Jul 06, 2025 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

July 06, 2025

The dealership service people very accommodating and polite. The car was repaired earlier than expected which was very nice and unexpected More

by Fmk.simone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 03, 2025

Appointment time on Saturday Mornings were great. Representives were Courtesy. Lounge room were Comfortable. Programs on Telivision were Entertaining. More

by December
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chania Chaisson-Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

July 03, 2025

My husband and I have been buying Acuras from Executive by Acura for at least 20 years. We have done business with their best sales rep, John Torre. He has sold us two new TL’s, one almost new TL, one almo More

by SMULLEN702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

July 02, 2025

Excellent service as always with Acura by Executive. Spencer was great to work with, as is everyone we have dealt with. More

by damian4nier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chania Chaisson-Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

June 24, 2025

Reliable and thorough. Great service. Keeps me informed as to what needs to be done and the costs involved. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Torre
Jun 24, 2025 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 19, 2025

Excellent Courteous and Fast service. Thoughtful people. Excellent. I highly recommend them to anyone needing service. More

by twill.flanged_0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

June 17, 2025

Good people doing good work here are some more word to meet the pointless minimum requirement More

by Whatsthepoint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 16, 2025

Since buying my used MPV, Executive Acura in North haven has been courteous, communicative and thorough when diagnosing and servicing the vehicle. That car was clean and washed when picking up too. More

by JIm5468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 14, 2025

Very polite and professional. Good job describing problems in detail. Willing to help beyond basic customer service. More

by ACEVEDO_VICTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

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