Acura by Executive

the best auto purchase experience I've ever had. John Torre was the sales person I worked with. He was very accommodating and professional, and really went out of his way to ensure that my experienc John Torre was the sales person I worked with. He was very accommodating and professional, and really went out of his way to ensure that my experience was stress-free. Everyone I came into contact with had a similar customer-first approach, the shop itself was immaculate, and most importantly, I got the car I wanted for the price I wanted. I was referred to Executive by a work associate who actually lives in Colchester. When I asked him why he travelled so far, he said, 'just talk with them and you'll see.' I did that, ended up driving from Niantic to North Haven, and I am very happy that I did. More

First Time Leaser I recently leased a 2016 ILX with Technology Plus and A-SPEC packaging from Acura By Executive in North Haven. My experience was beyond my expectatio I recently leased a 2016 ILX with Technology Plus and A-SPEC packaging from Acura By Executive in North Haven. My experience was beyond my expectations and I am more than pleased with my new car and the excellent service provided. Both JoAnn in Sales and John, the General Manager, were very knowledgeable, pleasant, and extremely helpful. They took the time to teach me each and every feature and function of this car and made this process easy as ever. I cannot thank JoAnn, John, and the rest of Acura By Executive enough for their professionalism, ongoing commitment to outstanding customer service, and the help provided with getting me this beautiful new car. More

Outstanding experience!!! Joann and John were a huge help getting me into a new ILX! They worked with me on price and services to make sure I was comfortable with the decision Joann and John were a huge help getting me into a new ILX! They worked with me on price and services to make sure I was comfortable with the decision. The whole staff was extremely courteous to my whole family. I purchased the car on Halloween and they had trick or treat coloring books for my kids. I will definitely recommend them for your next purchase!! More

Acura By Executive is the Best Dealership in CT I recently purchased a Certified Used Acura TL at Acura By Executive. I have been a customer for 10 years having owned 3 Acuras. I have all of my s I recently purchased a Certified Used Acura TL at Acura By Executive. I have been a customer for 10 years having owned 3 Acuras. I have all of my service done at the dealership and have purchased 2 of the 3 cars from them. I have always had the best customer service experience on the service/repair side. Kim is the service manager and has been there since I've been a customer and is the best service manager in the business. I've yet to ever have to bring my car back, everything is fixed the first time and they value repeat customers with loyalty discounts. My car is always returned washed. This review is for my recent purchase. I worked with Tom Hardisty who is a great sales person. He was very honest and up front and worked hard to get me a fair deal. I also dealt directly with the Sales Manager Terry who is an extremely classy guy. These guys are not what you would ever think of as "typical car sales people". I was close to a purchase at another dealer (Acura of Milford - see review) that morning becuase they had the exact car I wanted but they treated me so poorly that I finally walked out after they tried to renegotiate the deal when they wrote it up after we had an agreement and I provided a deposit. I ended up purchasing a great car that was not exactly optioned the way I preferred but I am much happier than if I dealt with a deceptive dealer. I will be replacing my aging MDX soon and I will be sure to make Executive my only stop. I look forward to another 10 years at Executive. More

Excellent!!! From the front office reception (Judy) to my sales person (Joann) everything was excellent. No pressure, made cost fit my budget. This is a great plac From the front office reception (Judy) to my sales person (Joann) everything was excellent. No pressure, made cost fit my budget. This is a great place to visit if you are in the market for an Acura!! More

Car purchase Amazing experience, the sales staff is very friendly and knowledgable. I will recommend the dealership to my family and friends. I Will buy my next ve Amazing experience, the sales staff is very friendly and knowledgable. I will recommend the dealership to my family and friends. I Will buy my next veichle from Acura by executive More

Acura by Executive, Love our Car! Stellar consumer experience! Staff and service outstanding especially JoAnn Gradzik who spent time with us, answered questions. Never felt pressured, Stellar consumer experience! Staff and service outstanding especially JoAnn Gradzik who spent time with us, answered questions. Never felt pressured, nor rushed toward a decision. More

No Complaints!!! Acura by Executive is my go to place for car maintenance and just recently became the dealership where I purchased a used 2011 Acura TL. The service w Acura by Executive is my go to place for car maintenance and just recently became the dealership where I purchased a used 2011 Acura TL. The service was top notch, smooth and painless. My original intention was to go in for an oil change on my 05 Acura TL. When I realized that the service center was closed for the day I decided to peruse the used car lot and I was greeted by William Carmon who told me about a used TL that had recently came in. I had no intention of purchasing a vehicle, but the deal that they gave me was too good to pass up. Four days later, I drove off the lot in my "new" car. I will definitely be going back for maintenance and when I am ready to purchase a new vehicle Acura by Executive will be my first stop! More

We've been customers of Acura by Executive for a number of years, having bought and serviced several program cars there. One of the reasons we decided to purchase our new Acura MDX from Executive wa number of years, having bought and serviced several program cars there. One of the reasons we decided to purchase our new Acura MDX from Executive was that we feel their service department is excellent. After our recent new car buying experience, we are just as enthusiastic about our purchase experience. We worked with William Carmon who welcomed us in a genuinely friendly manner as we explored the different models. After we decided on a 2014 Acura MDX he guided us through the purchasing process and offered us a great price for our used Acura. Throughout, William's extensive knowledge, professionalism, and relaxed and friendly attitude made the often challenging process of purchasing a new car easy and stress-free. In addition, he spent a lot of time helping us use the sophisticated technology/navigation package that came with our car; and encouraged us to stop by any time for further instruction. The other members of the Acura team that we dealt with: John Apuzzo General Manager, and Gary Secula Financial Manager were also most helpful and personable. We highly recommend Acura by Executive for both service and sales. More

Picked up my vehicle yesterday after having it properly fixed at another dealership. I also had a new issue with the vehicle showing airbag warning lights. The dealership found that the ground wire in th fixed at another dealership. I also had a new issue with the vehicle showing airbag warning lights. The dealership found that the ground wire in the airbag / steering wheel was torn from when Acura by Executive installed the heated steering wheel on my 2014 MDX. This was fixed properly by the other local Acura dealer. Thankfully I did not have an accident, because who knows if my airbag would have deployed with this problem! This issue has been documented and I am in contact with Acura about filing a complaint against Acura by Executive for its poor quality service department. More