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Acura by Executive
North Haven, CT
971 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 971 reviews
December 26, 2024
The service is always great! Staff are knowledgeable and friendly. Waiting time is reasonable. I love the new video update from the mechanic showing the work being done and recom Staff are knowledgeable and friendly. Waiting time is reasonable. I love the new video update from the mechanic showing the work being done and recommendations More
by djbmom06
Verified Customer
December 25, 2024
Not too pleased with the service center. Came in for our first service, was nice it didn’t cost us anything, but they failed to rotate the tires like was suppose to and didn’t bother to even Came in for our first service, was nice it didn’t cost us anything, but they failed to rotate the tires like was suppose to and didn’t bother to even mention it to us that they didn’t. I marked the valve stem cap so I would know if they did. When we first bought the car, paid $50,000 cash, 4 days after the key battery died, and my wife had to drive to the dealer, and pay for a new battery for the remote, after spending $50k up front. Car had a scratch that we were told would be taken care of at the first service and they would order touch up paint for us for any others we found, the scratch was not fixed, and the touch up paint is still not in our possession. I have been debating buying a new Integra Type-S, I think I might have to go to Acura in Milford instead even though this dealer is only 2 miles from my house. More
by aurora0
December 18, 2024
A great service / warranty experience! Completed the scheduled recall job, plus two additional repairs and two minor services that were nearing due dates. All while Mike kept us informed Completed the scheduled recall job, plus two additional repairs and two minor services that were nearing due dates. All while Mike kept us informed, and updated us regarding the status. More
by TONY@TONYPLATANO.COM
Employees Worked With
December 18, 2024
Service was excellent and John N. was terrific. It was an easy process and I will be back. was terrific. It was an easy process and I will be back. More
by DFIORE75
Employees Worked With
December 13, 2024
Very reliable dealer that one can trust. Always looking out for the best of the customer. Always looking out for the best of the customer. More
by Ken Lara
December 13, 2024
Very polite and informative, always. John and Mike make a good team. Understand the issue and get it done with no hesitation and always goes above and beyond for me!! John and Mike make a good team. Understand the issue and get it done with no hesitation and always goes above and beyond for me!! More
by RUGGIERONANCY
December 12, 2024
Michael is always helpful. The recommendations are accurate and honest. Thank you Acura by Executive and Michael. The recommendations are accurate and honest. Thank you Acura by Executive and Michael. More
by maxcats203
Employees Worked With
December 11, 2024
It is Never a problem when I go in for service at Acura in north Haven. in north Haven. More
by Kyles86tz
Employees Worked With
December 08, 2024
currently diagnosed a project i could not fix in 5 my own. perfect experience for me! own. perfect experience for me! More
by KIM_N_DAVID
Employees Worked With
