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Acura by Executive
North Haven, CT
971 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 971 reviews
March 06, 2025
Their customer service is wonderful. The communication between the Service Department and the customer is excellent. They didn't just let you sit there , they kept you updated on what w The communication between the Service Department and the customer is excellent. They didn't just let you sit there , they kept you updated on what was going on. More
by srmoore823
Verified CustomerEmployees Worked With
March 05, 2025
They guys were great. They took me right in and had the car done 3 days early. I will use them in the future They took me right in and had the car done 3 days early. I will use them in the future More
by Georgeesco1
Employees Worked With
March 05, 2025
Appreciated the timely and detailed communication, including the in-depth video explaining my car’s evaluation and service recommendation. including the in-depth video explaining my car’s evaluation and service recommendation. More
by lisavar24
Employees Worked With
Other Employees :
Paul who helped schedule appt
March 04, 2025
They are dedicated to keeping their customers happy. Mike and ACURA have gone above and beyond to try and solve my problem. Mike and ACURA have gone above and beyond to try and solve my problem. More
by STALLMANN1
Employees Worked With
February 26, 2025
Acura by Executive staff is a great group They are all focused on customer satisfaction focused on customer satisfaction More
by JCECARELLI
February 23, 2025
This dealership is very professional, helpful and not high-pressure pushy like so many dealers. They know their cars and are more than happy to patiently show you how everything on the vehicle works. We high-pressure pushy like so many dealers. They know their cars and are more than happy to patiently show you how everything on the vehicle works. We had a small tech issue on our 2022 Acura RDX display screen and John Nguyen fixed it quickly, perfectly and for free. This is a first class operation. So glad we bought our pre-owned car here. More
by MMCARUSO
Employees Worked With
February 18, 2025
Everything went very smoothly. The services performed were all clearly explained to me and waiting inside was comfortable. The services performed were all clearly explained to me and waiting inside was comfortable. More
by ben.thorpe
Employees Worked With
February 16, 2025
Juan was one of the best salespeople I have ever worked with! He asked many questions, really listened and did everything he possibly could have done to make this a good experience. I wish you could fill y with! He asked many questions, really listened and did everything he possibly could have done to make this a good experience. I wish you could fill your staff with more like him! Please note that I am answering this survey ONLY as it applies to Juan. More
by SUSANKERR14
February 09, 2025
Recall done as recommended. When And engine was taken apart. Discovered oil.leak covered.under warantee. Since engine was disassembled, did timing belt. Happy with service. Mike When And engine was taken apart. Discovered oil.leak covered.under warantee. Since engine was disassembled, did timing belt. Happy with service. Mike was professional and explained everything. Service was great. More
by Unknown
