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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
933 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 933 reviews

August 22, 2024

I don’t have much to say but Acura in north haven is the place to be! More

by Mangzz32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Aug 22, 2024 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. Please let us know if there's anything we can do to improve your experience!

August 21, 2024

the additional services of free change oil and check ups I received after the recall service are great. A loaner vehicle was issued to keep me going ad my vehicle was undergoing the inspection and maintenan More

by ronelgellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and our team met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years!

August 19, 2024

The service department is always courteous and professional . thank you for the quick turnaround . was More

by BRUCE56
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Acura by Executive responded

Thank you so much, Bruce, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

August 19, 2024

Customer service was excellent. . gave me updates while I waited ..had a comfortable service waiting area with amenities.. car was done before suggested time from the dealer More

by Johnny Brooks Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe Chris worked on my car, Nick Lavacca
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Aug 19, 2024 -

Acura by Executive responded

Thank you, Johnny, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

August 16, 2024

Had very nice experience with salesperson JoAnn Gradzik. I am planning to buy my next car through her. More

by ZNIRSH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Acura by Executive responded

Thanks for your feedback on your recent visit to Acura by Executive. It's great to hear that JoAnn was able to assist you and that you had such a positive experience.

August 16, 2024

when I arrived for my oil change needed a couple things checked out, I was told there was nothing they could do. I would have to make a separate appointment for that it was only one other person waiting in More

by Tbevans44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure, not sure if they introduced themselves
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Aug 18, 2024 -

Acura by Executive responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 14, 2024

I'm a customer of several years and I'm pleased with the services provided by this dealership. More

by STEVEN MASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Acura by Executive responded

Steven, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

August 07, 2024

Staff is attentive & informative. Nice atmosphere if you chose to wait for your car while it's being served. More

by WHUND10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Acura by Executive responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

August 06, 2024

The dealership is very clean and well organized. They do their best to get your vehicle done in a reasonable time required for the job. Michael Heath is very detail oriented and very attentive to th More

by Kmr520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto
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Aug 06, 2024 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

August 05, 2024

Mike is always very professional. I have my maintenance always performed at this dealership because they make me feel like they are looking after my well being. More

by RALPH29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoAnne - A pleasure to work with her.
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Aug 05, 2024 -

Acura by Executive responded

Ralph, Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad Michael and JoAnne were able to help, and we hope to see you again!

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