Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,281 Reviews

5,282 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
February 27, 2019

Jordan is Excellent We have been going to Acura of PPines for 10 years, we have always worked with Jordan. He provides excellent service and attention to detail. More

by TERENCEWILLIAMS91
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Hi Terence, thanks for your business over the past 10 years! We are thrilled to hear Jordan has continuously provided you with a good experience at our dealership.

February 27, 2019

Service Review Very Professional, friendly and I wouldn't go to anyone else for service. He always goes out of his way to assist me with my requests. More

by LHLYONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 15, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear Marco has provided you with such a positive experience. Thanks for bringing your car to us for service!

February 27, 2019

very good services Very Professional, friendly and I wouldn't go to anyone else for service. Marco Pinto goes out of his way to assist me with my requests. More

by elmes01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a pleasant experience and enjoyed working with Marco. Thanks for bringing your car in for service!

February 27, 2019

Wasn’t satisfied I was told to come in Saturday morning to drop off my car and get a loaner. Came in and waited an hour just for them to tell me I have to come back Mo More

by cattaylor1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot
Apr 30, 2019 -

Acura Of Pembroke Pines responded

We apologize for the issues your experienced during your visit to our dealership. Please contact the GM at lschlossberg@czag.net if there is any additional feedback that you would like to share. Thank you.

February 27, 2019

Professional and Fast--Love It! Jean and all the staff were polite, helpful, and professional. This is the standard in auto service. I really appreciate the level of service provi More

by HMARBERMUDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean at Service
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service! Happy to hear we were able to provide a high level of service. Hope to see you again soon!

February 27, 2019

Good customer service. Thank you Mack Remy for excellent customer service. Mack Remy is very friendly, he answered all my questions and explained to me. Thank you Mack Remy. More

by Mhylescutie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for visiting our dealership! Glad to hear Mack took good care of you.

February 27, 2019

Service Excellent service and help! Mack was very friendly and helpful. He was very knowledgeable and worked to see that the repairs and diagnostics done qui More

by JANENEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service! We hope to see you again soon.

May 13, 2017

Absolute worst Dealer Service Center I have ever encountered The Service Advisors and Mechanics don't have a clue. They are inept and even with the diagnostic equipment that they have, they fail in diagnostics a More

by Good Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Louis and Mack Remy
March 28, 2015

Longest wait ever.. Brought my car for service to Take care of recall and oil change and waited for 3 1/2 hours. No discount given on service. Not a happy customer More

by Loida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rolando Luna
January 27, 2014

I purchased a pre-own Acura TL. The sales part was easy and a pleasant experience. I had my car only 2 months and it been in and out of the service department and each time something needs done and somet More

by Jmartinez123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Almost everyone in service
Mar 05, 2014 -

Acura Of Pembroke Pines responded

Mr. Martinez, Thank you very much for your business and for letting us know what is happening with your vehicle in service. We are very sorry to hear that you have had to return to our service department a few times. If you call our Director of Client Relations at 954-985-2424 x2808, she will be sure to follow up and do everything we can to help you. We sincerely apologize for any inconvenience you have experienced. We look forward to hearing from you.

...
528