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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,283 Reviews

5,283 Reviews of Acura Of Pembroke Pines - Service Center

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March 06, 2019

Service Review Jean, Service Rep, was very professional and courteous. Ensured my car was serviced as quickly as possible and kept me abreast on the anticipated se More

by annonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 16, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are happy to hear Jean provided quality service and communication. We appreciate your business!

March 06, 2019

Oil change Was helped by Mack. Fast. Efficient. Friendly. Great experince. Will return again in regular basis. Hope service remains as described above. Thank you More

by fnabid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mack
Apr 16, 2019 -

Acura Of Pembroke Pines responded

Hi there, glad to hear you had an excellent experience working with Mack! We look forward to servicing your vehicle again soon.

March 06, 2019

Service Review My service experience was great. I received wonderful customer service. Neville Braganza was very patient and explained all maintainance questions I h More

by CARAMELNSWEET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, Customer Support
Apr 16, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service! We're glad to hear Neville took good care of you.

March 05, 2019

Excellent service & quick turnaround Jordan always helps to resolve my service needs in a timely & efficient manner. He always has a great attitude & a friendly disposition. I always ask More

by MJTHORNFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service! Glad you've had such a great experience working with Jordan.

March 04, 2019

Service Great. Came in for an oil change and waited an hour. The car wash could definitely be better. Tires were left dirty. Vacuum was not well done. More

by AGINORIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service and for taking the time to share your feedback. We will definitely take it into account.

March 04, 2019

VIP Service Marco in the service department makes you feel like your at home! Fast service and very attentive! He explained everything in detail and made me feel More

by NESSA.PATRICIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Service
Apr 16, 2019 -

Acura Of Pembroke Pines responded

We are thrilled to hear that Marco took good care of you! Thanks for bringing your car in for service.

March 04, 2019

Service Call Great Service, Great waiting room, excellent coffee. Time spent waiting for car was reasonable, They have an excellent team. Highly recommend getti More

by ICOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Apr 16, 2019 -

Acura Of Pembroke Pines responded

Thanks for the excellent review! We are happy to hear you had a great experience at the service center.

March 03, 2019

Always great service Every one you meet as you pull up for service is always friendly yet professional. My service advisor Mack Remy provides top notch service and always More

by NNWILL627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Hi there, we're happy to hear you've been receiving fast and quality service at Acura of Pembroke Pines! We look forward to taking care of you again soon.

March 03, 2019

Amazing Customer Service! Highly Recommend! Acura of Pembroke Pines is number #1! The Service agents and staff are exceptional! Thank you Marco Pinto for your prompt attention, advise and every More

by LIZ.ESCALONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Hi Liz, happy to hear Marco took great care of you! Thanks for taking the time to share your positive experience with us.

March 03, 2019

Accommodating & Efficient Service department was very friendly and did a great job. Very happy with the experience. Requested a loaner car and one was given to me immediately w More

by leonjuliebrody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John - Service
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service! Glad we were able to set you up with a loaner and make the experience easy and convenient.

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