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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,283 Reviews

5,283 Reviews of Acura Of Pembroke Pines - Service Center

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March 13, 2019

Excellent service I am with this dealer since 2009. Excellent Staff and best customer service. No wonder why they are No.2 Accura dealer in US. Builing has a small but More

by SajiZacharias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for your repeated business! We hope to continue to provide you with a great service experience.

March 13, 2019

Actually look forward to maintenance Mack Remy has been my technician for over two years, he is absolutely awesome and always makes my visits easy and stress free. I was always against ha More

by JOAQUINROGGERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi Joaquin, thanks for the 5-star review! We are thrilled to hear that you've had a seamless, stress-free experience at our service center! We appreciate your continued business.

March 13, 2019

Battery issues Car would not start because of battery issue. Service depat changed the battery under warranty and it resolved the issue. Great service by the service More

by robjba01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember and dont have card with me
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing you car in for service! Glad we were able to get your battery issue resolved. Hope to see you again soon!

March 12, 2019

Frustrating I dropped by car off to have a diagnostic check. Took the 3 or 4 hours just to test it. Maybe they should hire a body just to perform diagnostic test More

by ROBASPURU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mack
March 12, 2019

Quick PM service, fantastic customer service Contacted my Sales Rep and told him I had a flat tire and that my vehicle was due for its first service, he told me to bring it by and everything was More

by mcortes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear Jean was able to accommodate you and get your car all fixed up! Thanks for choosing our service center.

March 12, 2019

Jean Louis and David Becker are the best Service was great from Jean Louis. The car wash department couldn’t clean a small area numerous times. It took Jean to go there personally and have it More

by jjrs18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear Jean and David provided an excellent service experience! Thanks for sharing your positive feedback.

March 11, 2019

Fabulous Very accurate and details oriented service from service specialist: Mark Remy. Thanks for checking everything that we need before you sent the car to More

by annelbernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Thanks for the fabulous review! We appreciate you bringing your car to us for service!

March 10, 2019

Amazing service My service advisor Mack was very respectful and gave me a detailed report of my vehicle. He’s always available when I call and always able to accommod More

by kerronab22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear Mack has been helpful and accommodating when servicing your car! Thanks for taking the time to share your feedback

March 10, 2019

Best service center is Florida!!! I own a 2006 Acura TL. I take great care of my automobile and won’t just take it to just any dealership for service. Jordan Ferber and the great staff More

by clewis0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ (mechanic)
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Thanks for choosing us as your service center! We appreciate your continued business.

March 10, 2019

Great service Great and fast service, what time was minimal, and hardly any. nevieill was great helped a lot and made the process easy, fast very caring. More

by Pineapple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neivell
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Thanks for the great review! Glad you had such a positive experience at the service center.

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