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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,283 Reviews

5,283 Reviews of Acura Of Pembroke Pines - Service Center

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March 14, 2019

Oil Change Mr Jean Louis service adviser was AWESOME~He is always so polite, takes his time to review with you and is true to his word. More

by KEEPINGITREAL45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Thanks for the 5-star review! Glad to hear you had a great experience working with Jean.

March 14, 2019

Great Customer Service - Marco Pinto The Service advisor was extremely customer oriented. He called to give me updates and was courteous. I enjoyed the ease of dealing with him. Unlike ot More

by SHYANN_ANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 17, 2019 -

Acura Of Pembroke Pines responded

HI Shyann, glad to hear you had a great experience working with Marco. We appreciate and value your feedback.

March 14, 2019

Great service! Great service along with a great welcoming visit environment. Looking forward for the next visit at Acura’s Dealerships. Thank you for everything. U More

by CHRISGONZALEZ0913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean louis
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hey there Chris! Thanks for the 5-star review and for choosing to bring your car to our service center.

March 14, 2019

Excellent service I recently made an appointment f0r several services. The morning of the scheduled appointment, I received a call advising me that there was also a ne More

by BMMAZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac, service advisor
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi there, great to hear you had an excellent customer service experience at our dealership. We appreciate your business!

March 14, 2019

First A-1 service I was very impressed with the high level of service I received. The person that met me when I pulled into the entrance and John my service agent were More

by PHILL330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gault - service agent
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Glad to hear you had an easy and efficient service experience! We hope to see you again soon.

March 14, 2019

Great Service Jordan took the time and interest to resolve my problem. He was very caring and concerned that I left the dealership a satisfied owner and customer. More

by wfletch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service! We are happy to hear you had a great experience working with Jordan.

March 14, 2019

Excellent customer service My service adviser, Marco Pinto, was courteous, respectful and friendly. He explained what was done by the mechanic and what the results were. I am More

by PETER106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Macho Pinto
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi Peter, thanks for the rave review! We are thrilled to hear you enjoyed working with Marco. We appreciate you bringing your business to Acura of Pembroke Pines.

March 13, 2019

Quick and Ecxcellent Service I called and made an appointment the same day to have my car serviced. My service advisor Jean answered all of my questions. The service was effecient More

by NAT22.81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Glad to hear you had an excellent experience working with Jean! Thanks for bringing your vehicle to Acura of Pembroke Pine for service.

March 13, 2019

Neville the service rep was very kind an unexpected expense came up i was not expecting. he diligently explained why. very kind Now the complimentary ca More

by J.MERRIDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Thanks for sharing your experience with us. Happy to hear Neville took good care of you.

March 13, 2019

Quick and efficient Jean is great and I trust him. Mack too! Both are good guys, always friendly and trustworthy. I've been coming for service for years and they treat me More

by STEVEMUNZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean and Mack
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi Steve, we're happy to hear you've had such a great experience working with Jean and Mack in our service department. Hope to see you again soon!

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