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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,283 Reviews

5,283 Reviews of Acura Of Pembroke Pines - Service Center

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March 18, 2019

Excellent Service Center I've been going to this service center for over 2 years, they're always professional, accommodating and fair. Jean is my rep for most of my visit and More

by A.ESTEVEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Thanks for continuously bringing your car in for service - we are very grateful for your business! Happy to hear Jean has taken great care of you.

March 17, 2019

Car wash After getting my car serviced, the car wash that they give was not adequate. My car was still dirty. Being that the service is "courtesy" i assume the More

by N/A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Apr 30, 2019 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your feedback with us. We are always looking for ways to improve service to our customers. if you wish to discuss your recent visit in more detail, please contact the GM at lschlossberg@czag.net if there is any additional feedback that you would like to share. Thank you.

March 17, 2019

Service Marco Pinto is a gentlemen and is always attentive to the customer’s needs. Working on an oil consumption extended warranty sent by Acura. Marci advis More

by HELLMANW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marci Pinto
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are happy to hear Marco took good care of you! Looking forward to seeing you again for your next service appointment.

March 17, 2019

Great service Marco is a fantastic advisor. Very professional and knowledgeable. When I drop off my car I know it’s in good hands. I recently had the bumper repain More

by teresagonez
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi Teresa, we're very pleased to hear that Marco has taken good care of you and your vehicle. Thanks for visiting us for service!

March 16, 2019

Best dealership ever … I have owned many luxury brand vehicles… The service at Acura Pembroke Pines is top notch, it is inviting and friendly atmosphere with a great wait More

by very big dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kalouf, Freddy Hitchman
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for the rave review! We are very happy to hear you enjoyed the atmosphere and service at our dealership. Hope to see you again soon!

March 16, 2019

long service The customer service was great but it took longer than it should have to service my car. I dropped it early in the morning but it was not looked a unt More

by PickleChips89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 30, 2019 -

Acura Of Pembroke Pines responded

We apologize for the issues your experienced during your visit to our dealership. Please contact the GM at lschlossberg@czag.net if there is any additional feedback that you would like to share. Thank you.

March 16, 2019

Great customer service John Gault Is the best, very helpful and understanding. The service department is professional and efficient doing their job. I highly recommend this More

by vargken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gault Is the best, very helpful and understanding
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi there, glad to hear you had a wonderful experience at our dealership! Thanks for recommending us and taking the time to share your positive feedback.

March 16, 2019

Excellent John and Mack first class service professional goes above and beyond the level , very knowledgeable, keep you inform and recommended the best advise t More

by ADCHEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and mac
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Happy to hear you had a great experience working with John and Mack! Thanks for bringing your car in for service.

March 16, 2019

Great service I brought my car in for the recent tlx recall. The service was excellent and the car is running well. The service department is always striving to do More

by James D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi James, thanks for visiting our service center! We take pride in giving outstanding service to every customer and appreciate your positive feedback. Hope to see you again soon.

March 15, 2019

Car repair from rear-ending. Received very good service and regular updates where the insurance is vs. the car repair from a rear-ending. Picked up the car and all repairs were i More

by E.CARAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gault
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Hi there, very happy to hear our team was able to get your car all fixed up! Thanks for choosing Acura of Pembroke Pines for your vehicle repair.

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