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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,317 Reviews

5,317 Reviews of Acura Of Pembroke Pines - Service Center

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March 28, 2019

They are the best! The service I received was second to none! Mack Remy was my service coordinator and he took great care of me, answered all of my questions and gave me More

by cilien23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a pleasant experience and enjoyed working with Mack. Thanks for bringing your car in for service!

March 28, 2019

Service @ 31,700 miles Fast and efficient because I didn’t schedule my service visit in advance and I left within an hour of my arrival. Jean attended to all my needs More

by BEVSAMUELS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Loui
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

March 28, 2019

Marcos Pinto service Overall the dealer have wonderful and very professional people. They are very courtesy, efficient and give excellent customer services. Every person I More

by CAROLINEP.O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos pinto, Jean , Joe Kalouf, Camilo Torregroza
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a positive experience working with our entire service team. We appreciate you taking the time to share your feedback!

March 27, 2019

Recall for IXL Marcos and his team were like always great. They explained the work that was needed and provided update on progress. Great experience with Marcos like More

by mgabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos in service
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

March 27, 2019

Just excellent customer service and support. Excellent attention, great work. Very nice guys. You ask if I would recommend Acura Pembroke Pines? I actually do that all the time. Every time I know More

by OSEQUERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean at service. Great guy ??
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks so much for recommending us! We really appreciate that. We are thrilled to hear you've had such a positive experience at our service center.

March 27, 2019

Great Immediately upon arrival they were quick in greeting and asking what service I needed. Mr Pinto then greeted me and checked me in. An hour and a half More

by BILLYPR10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Pinto
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi Billy, thanks for taking the time to share your feedback. We're always looking for ways to improve our service. Happy to hear you had an overall positive experience at the dealership.

March 27, 2019

Great Experience I leased my Acura with Joe Urteaga 6 months ago and he was great. He got me the deal I wanted and went above and beyond to help me out. Joe made me an More

by raul.gonzalez913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Thanks for the 5-star review! We are thrilled to hear you've had such a positive experience working with Joe.

March 27, 2019

Routine service Mack always provides excellent service. He is very professional and explains all services being rendered at time of visit and walks me through the pa More

by SABINE03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack remy
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a pleasant experience and enjoyed working with Mack. Thanks for bringing your car in for service!

March 27, 2019

Great service I call to set up appointment and arrive with the service team greating me. S.M. John gets some info and provides me an estimated time. If it's an all More

by MICHAEL.KELLY305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gault , Customer Support
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

March 26, 2019

Usual Customer The service manager Jordan is very professional and goes out of the way to provide excellent service and advise. He explain the service cost in detai More

by RAUL.MEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi Raul, thanks so much for taking the time to share your positive feedback! We are thrilled to learn you've had such a positive experience at our service center. We hope to see you again soon!

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