Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,283 Reviews

5,283 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
March 22, 2019

Fast and professional The service advisor Jean M. Louis was friendly, courteous and professional. I took my 2017 ILX for an oil change and he took the time to explain every More

by plaza558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean M. Louis, Service Advisor.
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for bringing your car in for service! We are thrilled to hear that you had a quick, easy and thorough experience working with Jean.

March 22, 2019

Excellent Service and Service Advisor. I’ve been with Acura and My Service Advisor Mack Remy for over 10 yrs and he has Always gone Above and Beyond at taking care of me and my vehicles... More

by cdertelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, we're glad to hear you've been so happy with your Acura purchases! Thanks for taking the time to share your positive feedback and for choosing Acura of Pembroke Pines.

March 22, 2019

Excellent and Professional service as usual. I had an appointment for 8:00 with Mack for servicing and as usual, service was excellent. Paper work was expedited and I was in the loaner and on my More

by RAULMCD1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy, Tahimy
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are thrilled to hear you had a quick and seamless experience at our service center! Thanks for bringing your business to Acura of Pembroke Pines.

March 22, 2019

Amazing Perfect service I would recommend it Si lo recomendare.UN servicio exceptional Y buen trato, y professionalismo ......... Conocimiento y ayuda More

by SECRETLENT15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seville braganza..perfect Custer service..very professional. And polite
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Thanks for your 5-star rating and recommendation! We appreciate you bringing your business to us.

March 22, 2019

Excellent service I took my vehicle for a B1 service on March, 18. Since it was going to take a few hours, I was offered a loaner so I could go about my business. I had More

by DEN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 18, 2019 -

Acura Of Pembroke Pines responded

HI there, happy to hear Mack was accommodating and made you feel comfortable here at our service center. Thanks for bringing your business to Acura of Pembroke Pines.

March 21, 2019

very customer care service Marco Pinto has been great, he has been in contact with me all the time and I can truthly say that he is trying to solve my issue. This is the third t More

by elmes01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 20, 2019 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us your feedback. We apologize for the issues you're experiencing and thank you for working with us to get them solved.

March 21, 2019

Great service! I’ve always liked Acuras. This is my third (an ILX). Everyone at the dealership is friendly and professional and the service center is awesome. More

by ASTANG22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 17, 2019 -

Acura Of Pembroke Pines responded

Thanks for the 5-star review! Glad you've been pleased with your experience at Acura of Pembroke Pines! We hope to see you again soon.

March 21, 2019

Great customer service Neville was very friendly, helpful, and took the time to explain to me everything about the service performed in my car. In addition, I didn't have to More

by MARICEPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, glad to hear you had a positive experience working with Neville! Thanks for bringing your car in for service.

March 21, 2019

I needed help with my car Good customer service. Jordan was very friendly and as soon as I told him I needed to get to work, he said he was going to get a loaner for me so I co More

by LILIROMANZ05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear Jordan was able to set you up with a loaner car and make you experience at our service center easy and seamless! We appreciate you taking the time to share your positive feedback.

March 21, 2019

Oil Change Neville was excellent his name does not show up on the employees to rate for some reason? Experience was pleasant. Very very efficient. Car was promis More

by EDDIESP66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi Eddie, we are glad to hear you had a pleasant experience and enjoyed working with Neville and Jordan. Thanks for bringing your car in for service!

...
519
...