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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,283 Reviews

5,283 Reviews of Acura Of Pembroke Pines - Service Center

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March 27, 2019

Great Experience I leased my Acura with Joe Urteaga 6 months ago and he was great. He got me the deal I wanted and went above and beyond to help me out. Joe made me an More

by raul.gonzalez913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Thanks for the 5-star review! We are thrilled to hear you've had such a positive experience working with Joe.

March 27, 2019

Routine service Mack always provides excellent service. He is very professional and explains all services being rendered at time of visit and walks me through the pa More

by SABINE03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack remy
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a pleasant experience and enjoyed working with Mack. Thanks for bringing your car in for service!

March 27, 2019

Great service I call to set up appointment and arrive with the service team greating me. S.M. John gets some info and provides me an estimated time. If it's an all More

by MICHAEL.KELLY305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gault , Customer Support
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

March 27, 2019

Recall for IXL Marcos and his team were like always great. They explained the work that was needed and provided update on progress. Great experience with Marcos like More

by mgabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos in service
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

March 27, 2019

Just excellent customer service and support. Excellent attention, great work. Very nice guys. You ask if I would recommend Acura Pembroke Pines? I actually do that all the time. Every time I know More

by OSEQUERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean at service. Great guy ??
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks so much for recommending us! We really appreciate that. We are thrilled to hear you've had such a positive experience at our service center.

March 26, 2019

Usual Customer The service manager Jordan is very professional and goes out of the way to provide excellent service and advise. He explain the service cost in detai More

by RAUL.MEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi Raul, thanks so much for taking the time to share your positive feedback! We are thrilled to learn you've had such a positive experience at our service center. We hope to see you again soon!

March 25, 2019

Fantastic The staff of advisers, service techs and service management go above and beyond. The place is spotless and where you want to bring your car. More

by TLIUZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had such a positive experience with our service team. We appreciate you bringing your business to Acura of Pembroke Pines!

March 25, 2019

Exceptional professionalism The service representative handled everything in a very professional manner. He took the time to carefully explain the items outlined in the vehicle i More

by JMALARY02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Thanks for taking the time to share your positive feedback! We are pleased to hear you've had such a positive experience at the service center.

March 24, 2019

Not very Professional I had the vehicle towed to the service department because the electronic transmission was slipping in and out while driving and would no longer safely More

by bbigio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mack
March 24, 2019

A+ Service Couldn’t have asked for better service. Got checked in, given a loaner, and out back to work in 10 minutes. My car was in cleaner than the initial d More

by HERNANDEZ.JONATHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Dicandia
Apr 18, 2019 -

Acura Of Pembroke Pines responded

Thanks for the 5-star review! We are thrilled to hear you've had such a positive experience at our service center. We appreciate you bringing your business to Acura of Pembroke Pines!

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