Acura Of Pembroke Pines - Service Center
Pembroke Pines, FL
5,283 Reviews of Acura Of Pembroke Pines - Service Center
Great Experience I leased my Acura with Joe Urteaga 6 months ago and he was great. He got me the deal I wanted and went above and beyond to help me out. Joe made me an I leased my Acura with Joe Urteaga 6 months ago and he was great. He got me the deal I wanted and went above and beyond to help me out. Joe made me an Acura customer for many cars to come. More
Routine service Mack always provides excellent service. He is very professional and explains all services being rendered at time of visit and walks me through the pa Mack always provides excellent service. He is very professional and explains all services being rendered at time of visit and walks me through the paperwork that I have to sign More
Great service I call to set up appointment and arrive with the service team greating me. S.M. John gets some info and provides me an estimated time. If it's an all I call to set up appointment and arrive with the service team greating me. S.M. John gets some info and provides me an estimated time. If it's an all day service they provide me with a courtesy car. I'm always taken care of at Acura of pines More
Recall for IXL Marcos and his team were like always great. They explained the work that was needed and provided update on progress. Great experience with Marcos like Marcos and his team were like always great. They explained the work that was needed and provided update on progress. Great experience with Marcos like always! More
Just excellent customer service and support. Excellent attention, great work. Very nice guys. You ask if I would recommend Acura Pembroke Pines? I actually do that all the time. Every time I know Excellent attention, great work. Very nice guys. You ask if I would recommend Acura Pembroke Pines? I actually do that all the time. Every time I know someone is looking for changing car I always always suggest to go there. More
Usual Customer The service manager Jordan is very professional and goes out of the way to provide excellent service and advise. He explain the service cost in detai The service manager Jordan is very professional and goes out of the way to provide excellent service and advise. He explain the service cost in detail and try to help in every aspect of the quote. In addition he facilitates the experience by trying to help, for example by providing a loaner if the vehicle repairs take more than one day. The dealership and service waiting area are clean and the amenities are good. I personally always use this dealership for my Acura service even if it is far away from my home. In addition the repairs are made correctly, on time as promised and the car is returned clean. The services costs are a little on the high side when compared with other dealerships but they do it right the first time and in a professional way so that is why I highly recommend this dealership. More
Fantastic The staff of advisers, service techs and service management go above and beyond. The place is spotless and where you want to bring your car. The staff of advisers, service techs and service management go above and beyond. The place is spotless and where you want to bring your car. More
Exceptional professionalism The service representative handled everything in a very professional manner. He took the time to carefully explain the items outlined in the vehicle i The service representative handled everything in a very professional manner. He took the time to carefully explain the items outlined in the vehicle inspection report. I would definitely recommend the service to friends and family members More
Not very Professional I had the vehicle towed to the service department because the electronic transmission was slipping in and out while driving and would no longer safely I had the vehicle towed to the service department because the electronic transmission was slipping in and out while driving and would no longer safely operate. The service department could not explain what the code was they found that "cleared". To top it off, it took the service team 20 minutes to find my key fob. More
A+ Service Couldn’t have asked for better service. Got checked in, given a loaner, and out back to work in 10 minutes. My car was in cleaner than the initial d Couldn’t have asked for better service. Got checked in, given a loaner, and out back to work in 10 minutes. My car was in cleaner than the initial drop off. Thank you to all the employees at Acura of Pembroke Pines More