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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,283 Reviews

5,283 Reviews of Acura Of Pembroke Pines - Service Center

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March 30, 2019

Amazing I absolutely love coming here for my services. It only makes sense to come to the dealership where I got my car. The service department is amazing. Ma More

by Sheena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi Sheena, thanks for sharing your positive feedback. We are happy to hear that Marco has made you feel right at home at our service center. We appreciate your business!

March 30, 2019

Maintenance All employees have excellent customer service. We waited for approximately 1 hour which is not bad at all since they also had to change the gas pump t More

by romjsph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Thanks for taking the time to share your positive feedback! We are pleased to hear you've had such a positive experience at the service center.

March 30, 2019

Regular seevice Ok nice service rcice fast and easy to understand polite the only thing is that twenty five words is to much and boring to write so I would change thi More

by triptico8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Apr 19, 2019 -

Acura Of Pembroke Pines responded

HI there, thanks for taking the time to share your feedback. We are glad you had a positive experience.

March 29, 2019

Good experience Marco Pinto was excellent. I have not had a bad experience at this location, very impressed! Good service and good employees. Ambiance is good too. More

by CMB_3o5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a great experience and enjoyed working with Marco. Thanks for bringing your car in for service!

March 29, 2019

Great service Jean Louis was amazing, great Service , lots of experience, car wash is always a big Plus. Will refer their service Dept to all my friends and family. More

by CAMILOBELTRAN2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camilo Torregroza
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for bringing your car in for service! We appreciate your positive feedback and referral. Hope to see you again soon!

March 28, 2019

Service dept Everyone was accomodating, helpful, and courteous. I was kept advised to the status of my car. Done in a timely manner . Very satisfied. Would be nice More

by winbil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Lois service dept
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Thanks for the 5-star review! We appreciate you bringing your business all the way to Acura of Pembroke Pines.

March 28, 2019

They are the best! The service I received was second to none! Mack Remy was my service coordinator and he took great care of me, answered all of my questions and gave me More

by cilien23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a pleasant experience and enjoyed working with Mack. Thanks for bringing your car in for service!

March 28, 2019

Service @ 31,700 miles Fast and efficient because I didn’t schedule my service visit in advance and I left within an hour of my arrival. Jean attended to all my needs More

by BEVSAMUELS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Loui
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

March 28, 2019

Marcos Pinto service Overall the dealer have wonderful and very professional people. They are very courtesy, efficient and give excellent customer services. Every person I More

by CAROLINEP.O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos pinto, Jean , Joe Kalouf, Camilo Torregroza
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a positive experience working with our entire service team. We appreciate you taking the time to share your feedback!

March 27, 2019

Great Immediately upon arrival they were quick in greeting and asking what service I needed. Mr Pinto then greeted me and checked me in. An hour and a half More

by BILLYPR10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Pinto
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi Billy, thanks for taking the time to share your feedback. We're always looking for ways to improve our service. Happy to hear you had an overall positive experience at the dealership.

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