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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,284 Reviews

5,284 Reviews of Acura Of Pembroke Pines - Service Center

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April 01, 2019

A SOLUTION TO A PROBLEM VERY HAPPY WITH THE SERVICE ADVISOR, I WOULD APPRECIATE MORE COLD WATER BOTTLES FOR CUSTOMERS INSIDE THE MINI FRIDGE. UNFORTUNATELY, THEY RUN REALLY More

by Working mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2019 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines. We appreciate your business and feedback. We will ensure that there is more water stocked in the fridge moving forward.

April 01, 2019

Wonderful Experience Jean Pierre was amazing. He is so helpful, courteous, and efficient. He made my whole experience at Acura of Pembroke Pine's service center a pleasu More

by Sally Stark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Pierre
Apr 20, 2019 -

Acura Of Pembroke Pines responded

Hello Sally, we are glad to hear that you enjoyed working with Jean Pierre during your recent service visit to Acura of Pembroke Pines. Thank you for the 5 star review.

March 31, 2019

Service At Pembroke Pines As soon as I drive in everyone is helpful and professional. Every time I go I receive great service in a timely manner. Thank you, Liliana Pé More

by PEREZLILIANA315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

March 31, 2019

Excellent service and representative! Marco is a wonderful rep and keeps you updated on the car and the time it will be ready! Nice waiting room area. Free water and coffee More

by MCUELLAR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, glad to hear you've had a great experience and enjoyed the amenities at our service center. We appreciate you bringing your business to us!

March 31, 2019

Routine service I had the pleasure of meeting Neville since my usual service guy wasn’t there, and I have nothing but great things to say about him. He was just absol More

by KBZN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a pleasant experience and enjoyed working with Neville. Thanks for bringing your car in for service!

March 31, 2019

Jordan is GREAT Jordan is always reliable and trustworthy. I can count on Jordan to be honest with my older acura. Jordan provides excellent customer service and al More

by LAZSPHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear Jordan took good care of you! Thanks for bringing your car in for service.

March 31, 2019

Always excellent service The service side of Acura of Pembroke Pines is excellent. The service advisors are professional and friendly. You are kept advised of any issues and More

by maria.c.martinez27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Thanks for taking the time to share your positive feedback! We are pleased to hear you've had such a positive experience at the service center.

March 31, 2019

Fast and Friendly Since the moment I arrived until the monent I left everything was good. Great customer service. I was explained in detail the service my car was going More

by JCT2865
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for the rave review! We are so happy to hear you received such excellent service. Thanks for taking the time to share your positive feedback, it's very valuable to us.

March 30, 2019

Awesome! Remy Mack and Annina devereau made my trip to acura well worth it. Very professional and knowledgeable about Acura’s products. I felt well accomodate More

by FORDMARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy mack, Annia Devereaux
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are happy to hear you had a positive experience and enjoyed working with Annia and Mack. Thanks for bringing your car in for service!

March 30, 2019

Mack is a gem he should be a millionaire! Wow I am absolutely greatful to have Mack as my service provider. He took great care of my car. He should ample amounts of knowledge of the products A More

by FARAHMANSURI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack remy
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hello there, thanks for the rave review! We are thrilled to hear Mack took such wonderful care of you -- we agree, he's a gem! Thanks for taking the time to share your positive feedback and for choosing Acura of Pembroke Pines.

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