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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,318 Reviews

5,318 Reviews of Acura Of Pembroke Pines - Service Center

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April 26, 2019

Quick and Easy Mack always treats me well. He lets me know what needs to be done right away and what services need to be done in the near future. Thank you for your More

by BRIDGET_ME2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Mack is always great to work with when it comes to service. Thank you for your business and leaving us the great review!

April 26, 2019

Disappointed Every time I go in for service I tried to get sucker-red into something new. At first I thought nothing of it but I’ve caught on. I am Not a walking More

by LDCASTRO2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack
Apr 26, 2019 -

Acura Of Pembroke Pines responded

Hello. Our service advisors are here to offer services and advise all guests of the necessary maintenance's to keep their vehicle running properly and safely. We do not try to pressure our customers into anything unnecessary and did not intend to make you feel this way. We appreciate your business and hope to see you again in the future. If you have any further concerns or matters you would like discuss more directly please email our GM, Larry, at lschlossberg@czag.net. Thank you."

April 25, 2019

Service Every time I bring my car in to Acura Pembroke Pines, it's always a pleasant visit. Mack always takes care of me. He's very knowledgeable, friendly, h More

by TMSELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Apr 25, 2019 -

Acura Of Pembroke Pines responded

Mack is certainly one of the best at working with others! We are pleased to hear that you are willing to make the trip for our service! Thank you for leaving us the great review.

April 25, 2019

In and out in two hours! Your service writer Marco Pinto has been taking care of me for all my cars. Its always a pleasure coming into your dealership with all the amenities y More

by brirahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Acura Of Pembroke Pines responded

We like to make sure our customers are comfortable and satisfied when getting work done in our service department. It's nice to hear that you find our amenities and service satisfactory! Thank you for choosing Acura of Pembroke Pines, and we appreciate the review!

April 24, 2019

Super-Terrific👍 Consistent, outstanding performance for the past 13 years🎀 This service department aims to please and will make it right for the customer, which is More

by DONNAOKEEFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndie Dareus, Car Mechanics, car wash employees, and cashiers??, David Becker, Customer Support
Apr 25, 2019 -

Acura Of Pembroke Pines responded

It has been our absolute pleasure! Thank you for leaving us the great review. We plan on keeping that car running as long as we can! We appreciate you doing business with Acura of Pembroke Pines!

April 24, 2019

Service recall The service costumer Novello Braganza was helpful and friendly to help me with everything, and the car was done fast . I was please with the service More

by rubendarios2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Apr 25, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear that you enjoyed your experience with us. We always make sure our customers are treated with the respect they deserve! Thank you for choosing Acura of Pembroke Pines!

April 24, 2019

Very good service. I got everything that I needed to be done on my car and was happy with the price and the free car wash. Keep giving discounts and specials for service More

by DBARBATO1717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M. Pinto
Apr 25, 2019 -

Acura Of Pembroke Pines responded

We sure will! Thank you got choosing Acura of Pembroke Pines! We are glad to hear you were satisfied with our Service Department.

April 24, 2019

Re-call for fuel problem Issue was taken care of efficiently I believe. Did not receive any paperwork after visit, so I’m just assuming it was fixed. Car wash was okay. More

by KLDCNM
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 25, 2019 -

Acura Of Pembroke Pines responded

We appreciate your feedback! We will make note of some these observations you made and will do our best to improve. Please feel free to reach us at 877-468-9930 and speak to our service manager to discuss this matter in further detail. Thank you!

April 24, 2019

Service Help Neville, the service advisor was very helpful in getting the things I need and went extra mile to find a loaner to complete the factory recall work. More

by jijivar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville B
Apr 25, 2019 -

Acura Of Pembroke Pines responded

Neville is one of the best service advisors around. We are glad you had the pleasure of working with him! Thank you for choosing Acura of Pembroke Pines for your service needs!

April 24, 2019

Service . Brought in for routine service and the advisor did a great job explaining all my current and future options. He explained what absolutely had to be do More

by cerezol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Apr 25, 2019 -

Acura Of Pembroke Pines responded

We do our best to make our customer's fully aware of their options when servicing their vehicle. Thank you for leaving us the review and highlighting our hard working Service Department!

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