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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,284 Reviews

5,284 Reviews of Acura Of Pembroke Pines - Service Center

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April 20, 2019

Excellent service ALWAYS Been going to this dealer for the past 6 years and I’ve always received excellent customer service from the service dept. Service manager was Jordan F More

by CARL_FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi Carl, thanks for the 5-star review! We are thrilled to hear you've had such a positive experience at our service center.

April 19, 2019

Oil Change and tire rotation The service was well executed. Not much was needed to satisfy my desired oil change and tire rotation, but they finished the services faster than thei More

by ALS09M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

April 19, 2019

Jean Louis was very helpful and went over and beyond for his service he explained everything thoroughly and efficiently I highly recommend him great service More

by AMLANI_SHEHZAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis from service
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for taking the time to share your positive feedback. Glad to hear Jean took good care of you!

April 19, 2019

Phenomenal customer service Fast, friendly, attentive and trustworthy. Wouldn’t go anywhere else to purchase a vehicle or to get service done. Thanks to the Acura team I know the More

by L.Gill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for the 5-star review! We are thrilled to hear you've had such a positive experience at our service center.

April 19, 2019

Basic service visit Was greeted immediately in the driveway and was taken care of right away by the service advisor, Mack Remy. He applied all relevant discounts. The car More

by TENNISLDYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 23, 2019 -

Acura Of Pembroke Pines responded

HI there, thanks for taking the time to share your positive feedback! We are pleased to hear you've had such a positive experience working with Mack at the service center.

April 18, 2019

Great service I came for oil change and had a great experience great costumer service mac was so helpful . Explained everything to me ,overall im very satisfied. More

by NASCANDRANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Thanks for taking the time to share your positive feedback! We are pleased to hear you've had such a positive experience at the service center.

April 18, 2019

Fast and friendly service I was served even earlier than my appointment time which worked out perfect. Mr. Mack explained in detail everything that needed to be done. The servi More

by elainerene0405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Mack
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi Elaine, happy to hear our team took good care of you! Thanks for bringing your car in for service.

April 18, 2019

Excellent service! I come for quarterly for maintenance. Mac and John are awesome service advisors! I come quarterly for oil changes, maintenance, rotations, or just car cleaning. Great service, great locati More

by Krystal M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi Krystal, thanks for continuously bringing your business to Acura of Pembroke Pines! We are so happy to hear you've had a positive experience time and time again.

April 17, 2019

Oil change Marco is very knowledgeable and honest. I highly recommend him as an advisor. He recommended me to change the brakes pads to avoid future damage and More

by martha7170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi Martha, thanks for taking the time to share your positive feedback. Glad to hear Marco took good care of you!

April 17, 2019

Exceptional service Thank you Acura Pembroke Pines Your thoughtful customer service plan has renewed my faith that the customer does matter . From the point of entry t More

by RFRANCE346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan, John Toscano
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for the rave review! We are so happy to hear you received such excellent service. Thanks for taking the time to share your positive feedback, it's very valuable to us.

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