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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,318 Reviews

5,318 Reviews of Acura Of Pembroke Pines - Service Center

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April 28, 2019

Emergency help needed When my car wouldn't start while trying to leave work in Miami at 7 pm, I called the service department, after arranging for a tow. Marco Pinto. was More

by SRGORALNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 29, 2019 -

Acura Of Pembroke Pines responded

We do our best to make our customer's experience with our service department as convenient as possible. We appreciate you leaving us the review!

April 28, 2019

Exceptional !! The experience at this dealership has ALWAYS been incredible!! Their service is always been on point, friendly and has been above and beyond my expect More

by xakeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Pinto
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We appreciate you choosing Acura of Pembroke Pines for your service needs!

April 28, 2019

Great service I’ve leased 4 Acura’s from your dealership. The service is optimal. I would really like a great deal on an RLX when it’s time to trade in my TLX. More

by ghernandez707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi , John Toscano, Annia Devereaux
Apr 29, 2019 -

Acura Of Pembroke Pines responded

We can certainly explore some RLX options for you once the time comes! Thank you for taking the time to leave us the review, and we look forward to seeing you again!

April 28, 2019

Regular service & battery replacement As usual, Jordan, our service rep who has been with Acura of PP for many years, was excellent. He got me in on a Saturday when I was in a pinch and i More

by dweinberg13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Jordan is a great rep to work with when it comes to tight situations with car issues. Thank you for taking the time to give us the positive feedback!

April 28, 2019

MACK IS THE BEST I EVER ( HE LISTENS AND DOES ) THERE IS NOTHING I LIKE MORE THAN A SERVICE PERSON THAT LISTENS TO WHAT A CUSTOMER WANTS AND I HAVE A WINNER WITH MACK ---- ALSO GETTING A CAR WASH AL More

by fes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MACK
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Mack is the man! We are glad you enjoyed your experience with our service department and the clean car! We appreciate you leaving us the review.

April 27, 2019

Excellent Quick service with customers needs a top priority. Had an airbag recall which they fixed along with free 5 points check for other issues wrong which i More

by RLNYC79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Remy
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Making sure your vehicle is safe and ready to get back on the road is always the objective of our service department. Thank you for your business and leaving us the positive review!

April 27, 2019

Fast and friendly service Mack, my service advisor was Proffessional and efficient, suggested a car wash and had the whole service done before Great waiting room with coffee a More

by ISAAC.SEVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Apr 29, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with Mack and the rest of our service department! We appreciate you taking the time to leave us the review!

April 27, 2019

Great service Jordan was great and was able to get me on the road in time for a meeting. Scott in sales is the greatest person to work with. He is outstanding More

by fyoyo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Scott is always a pleasure to work with when it comes to car buying. Thank you for choosing Acura of Pembroke Pines and leaving us the 5-star review!

April 27, 2019

Mack Remy Service Review Hands down the best service department in South Florida. Mack Remy is always professional and courteous. He is respectful of my time while assisting More

by sandsmist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We appreciate you taking the time to highlight our service department and leaving us the review. Mack and the rest of the team always work their hardest to make sure each customer leaves satisfied and ready to get back on the road! Thank you for your business.

April 26, 2019

Amazing as always My battery died last minute and they took me in no questions asked right before closing. Thank you Acura! So appreciated and will definitely recommend More

by GRUVYCHEF78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
Apr 29, 2019 -

Acura Of Pembroke Pines responded

We wanted to make sure you were able to get back on the road! No customer gets left behind here. Thank you for your business and leaving us the review!

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