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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,284 Reviews

5,284 Reviews of Acura Of Pembroke Pines - Service Center

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April 24, 2019

Service recall The service costumer Novello Braganza was helpful and friendly to help me with everything, and the car was done fast . I was please with the service More

by rubendarios2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Apr 25, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear that you enjoyed your experience with us. We always make sure our customers are treated with the respect they deserve! Thank you for choosing Acura of Pembroke Pines!

April 24, 2019

Very good service. I got everything that I needed to be done on my car and was happy with the price and the free car wash. Keep giving discounts and specials for service More

by DBARBATO1717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M. Pinto
Apr 25, 2019 -

Acura Of Pembroke Pines responded

We sure will! Thank you got choosing Acura of Pembroke Pines! We are glad to hear you were satisfied with our Service Department.

April 24, 2019

Re-call for fuel problem Issue was taken care of efficiently I believe. Did not receive any paperwork after visit, so I’m just assuming it was fixed. Car wash was okay. More

by KLDCNM
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 25, 2019 -

Acura Of Pembroke Pines responded

We appreciate your feedback! We will make note of some these observations you made and will do our best to improve. Please feel free to reach us at 877-468-9930 and speak to our service manager to discuss this matter in further detail. Thank you!

April 24, 2019

Service Help Neville, the service advisor was very helpful in getting the things I need and went extra mile to find a loaner to complete the factory recall work. More

by jijivar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville B
Apr 25, 2019 -

Acura Of Pembroke Pines responded

Neville is one of the best service advisors around. We are glad you had the pleasure of working with him! Thank you for choosing Acura of Pembroke Pines for your service needs!

April 24, 2019

Service . Brought in for routine service and the advisor did a great job explaining all my current and future options. He explained what absolutely had to be do More

by cerezol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Apr 25, 2019 -

Acura Of Pembroke Pines responded

We do our best to make our customer's fully aware of their options when servicing their vehicle. Thank you for leaving us the review and highlighting our hard working Service Department!

April 24, 2019

Super-Terrific👍 Consistent, outstanding performance for the past 13 years🎀 This service department aims to please and will make it right for the customer, which is More

by DONNAOKEEFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndie Dareus, Car Mechanics, car wash employees, and cashiers??, David Becker, Customer Support
Apr 25, 2019 -

Acura Of Pembroke Pines responded

It has been our absolute pleasure! Thank you for leaving us the great review. We plan on keeping that car running as long as we can! We appreciate you doing business with Acura of Pembroke Pines!

April 23, 2019

Acura Pembroke Pines Jordan was efficient and helpful. I was helped quickly when I arrived. He called and explained everything that needed to be done to the car in detail. More

by METZ0616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Acura Of Pembroke Pines responded

Thank you for the positive review! We appreciate you doing business with us at Acura of Pembroke Pines!

April 22, 2019

Great service quick return. Excellent service with a very friendly environment. John from service was very thorough and precise with the service needed on my Acura TLX. Oh I a More

by FHILL5347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Toscano
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for taking the time to share your positive feedback! We are pleased to hear you've had such a positive experience at the service center

April 22, 2019

Great customer service Jordan was great at explaining everything and taking care of my vehicle. Questions were answered, and service was great. I was in for an oil change, More

by DAILYHDZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a great customer experience and enjoyed working with Jordan. Thanks for bringing your car in for service!

April 22, 2019

Oil change/tire repair!!! All in all, good experience, except car wash side of house. They always leave my car dirty, there is still big parts and dirt on car, rims are half wa More

by TOPFLYING85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for bringing your car in for service and taking the time to share your feedback on the car wash. We are always looking for ways to improve our service.

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