Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,284 Reviews

5,284 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
April 28, 2019

MACK IS THE BEST I EVER ( HE LISTENS AND DOES ) THERE IS NOTHING I LIKE MORE THAN A SERVICE PERSON THAT LISTENS TO WHAT A CUSTOMER WANTS AND I HAVE A WINNER WITH MACK ---- ALSO GETTING A CAR WASH AL More

by fes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MACK
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Mack is the man! We are glad you enjoyed your experience with our service department and the clean car! We appreciate you leaving us the review.

April 27, 2019

Excellent Quick service with customers needs a top priority. Had an airbag recall which they fixed along with free 5 points check for other issues wrong which i More

by RLNYC79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Remy
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Making sure your vehicle is safe and ready to get back on the road is always the objective of our service department. Thank you for your business and leaving us the positive review!

April 27, 2019

Fast and friendly service Mack, my service advisor was Proffessional and efficient, suggested a car wash and had the whole service done before Great waiting room with coffee a More

by ISAAC.SEVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Apr 29, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with Mack and the rest of our service department! We appreciate you taking the time to leave us the review!

April 27, 2019

Great service Jordan was great and was able to get me on the road in time for a meeting. Scott in sales is the greatest person to work with. He is outstanding More

by fyoyo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Scott is always a pleasure to work with when it comes to car buying. Thank you for choosing Acura of Pembroke Pines and leaving us the 5-star review!

April 27, 2019

Mack Remy Service Review Hands down the best service department in South Florida. Mack Remy is always professional and courteous. He is respectful of my time while assisting More

by sandsmist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We appreciate you taking the time to highlight our service department and leaving us the review. Mack and the rest of the team always work their hardest to make sure each customer leaves satisfied and ready to get back on the road! Thank you for your business.

April 26, 2019

Amazing as always My battery died last minute and they took me in no questions asked right before closing. Thank you Acura! So appreciated and will definitely recommend More

by GRUVYCHEF78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
Apr 29, 2019 -

Acura Of Pembroke Pines responded

We wanted to make sure you were able to get back on the road! No customer gets left behind here. Thank you for your business and leaving us the review!

April 26, 2019

Quick and Easy Mack always treats me well. He lets me know what needs to be done right away and what services need to be done in the near future. Thank you for your More

by BRIDGET_ME2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Mack is always great to work with when it comes to service. Thank you for your business and leaving us the great review!

April 26, 2019

Disappointed Every time I go in for service I tried to get sucker-red into something new. At first I thought nothing of it but I’ve caught on. I am Not a walking More

by LDCASTRO2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack
Apr 26, 2019 -

Acura Of Pembroke Pines responded

Hello. Our service advisors are here to offer services and advise all guests of the necessary maintenance's to keep their vehicle running properly and safely. We do not try to pressure our customers into anything unnecessary and did not intend to make you feel this way. We appreciate your business and hope to see you again in the future. If you have any further concerns or matters you would like discuss more directly please email our GM, Larry, at lschlossberg@czag.net. Thank you."

April 25, 2019

Service Every time I bring my car in to Acura Pembroke Pines, it's always a pleasant visit. Mack always takes care of me. He's very knowledgeable, friendly, h More

by TMSELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Apr 25, 2019 -

Acura Of Pembroke Pines responded

Mack is certainly one of the best at working with others! We are pleased to hear that you are willing to make the trip for our service! Thank you for leaving us the great review.

April 25, 2019

In and out in two hours! Your service writer Marco Pinto has been taking care of me for all my cars. Its always a pleasure coming into your dealership with all the amenities y More

by brirahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Acura Of Pembroke Pines responded

We like to make sure our customers are comfortable and satisfied when getting work done in our service department. It's nice to hear that you find our amenities and service satisfactory! Thank you for choosing Acura of Pembroke Pines, and we appreciate the review!

...
505
...