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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,284 Reviews

5,284 Reviews of Acura Of Pembroke Pines - Service Center

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May 02, 2019

Great Service!! I'm currently on my 5th Acura MDX, have purchased and leased from various dealers but I will always bring my MDX for service to Jean. I can't say enou More

by dvj59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
May 03, 2019 -

Acura Of Pembroke Pines responded

Jean is a pleasure to work with when getting service done to your vehicle. Thank you for highlighting his excellent service! We appreciate the review.

May 02, 2019

Oil Change Always friendly service when coming into ACURA. My needs were met without hesitation. Mr. Remy was helpful getting me in and out so I could get to m More

by DREE1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy
May 03, 2019 -

Acura Of Pembroke Pines responded

We are glad we were able to meet your needs in a timely manner! Thank you for coming to Acura of Pembroke Pines for your service. We appreciate the review!

May 01, 2019

Great service , great advisor Mack Remy!!!!! Great service, great advisor Mack Remy!!!!!Vert attentive intelligent advisor and very knowledgeable concerning my TL.. Mack always returns calls in a More

by JIM12BEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great service , great advisor Mack Remy!!!!!
May 01, 2019 -

Acura Of Pembroke Pines responded

Mack is always a pleasure to work with when it comes to taking care of your vehicle. Thank you for highlighting his efforts and our service department!

April 30, 2019

Amazing service My reason for the visit at Acura was for service and It was a excellent experience having my car for service fast and accurate. I definitely will reco More

by gregory0390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Pinto , Camilo Torregroza
May 01, 2019 -

Acura Of Pembroke Pines responded

Thank you for the review and the future recommendations! Acura of Pembroke Pines appreciates your business.

April 30, 2019

Schedule Recall The service agent Neville took good care of my ans set me up with a loaner vehicle for the recall troubles. He is extremely friendly and courteous. More

by lovelynoel09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville
May 01, 2019 -

Acura Of Pembroke Pines responded

Courtesy is something Neville always makes sure to provide! Thank you for coming to Acura of Pembroke Pines for your service needs.

April 30, 2019

Jordan Ferber is awesome! I drive 36 miles round trip to come here when I have an Acura dealership 4 miles away because of the quality of the service and all around operation o More

by J.STRYKER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Acura Of Pembroke Pines responded

We are glad that you value our Service Department so highly. 36 miles is worth the trip for a service center you can trust! Thank you for the review!

April 28, 2019

Emergency help needed When my car wouldn't start while trying to leave work in Miami at 7 pm, I called the service department, after arranging for a tow. Marco Pinto. was More

by SRGORALNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 29, 2019 -

Acura Of Pembroke Pines responded

We do our best to make our customer's experience with our service department as convenient as possible. We appreciate you leaving us the review!

April 28, 2019

Exceptional !! The experience at this dealership has ALWAYS been incredible!! Their service is always been on point, friendly and has been above and beyond my expect More

by xakeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Pinto
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We appreciate you choosing Acura of Pembroke Pines for your service needs!

April 28, 2019

Great service I’ve leased 4 Acura’s from your dealership. The service is optimal. I would really like a great deal on an RLX when it’s time to trade in my TLX. More

by ghernandez707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi , John Toscano, Annia Devereaux
Apr 29, 2019 -

Acura Of Pembroke Pines responded

We can certainly explore some RLX options for you once the time comes! Thank you for taking the time to leave us the review, and we look forward to seeing you again!

April 28, 2019

Regular service & battery replacement As usual, Jordan, our service rep who has been with Acura of PP for many years, was excellent. He got me in on a Saturday when I was in a pinch and i More

by dweinberg13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Acura Of Pembroke Pines responded

Jordan is a great rep to work with when it comes to tight situations with car issues. Thank you for taking the time to give us the positive feedback!

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