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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,284 Reviews

5,284 Reviews of Acura Of Pembroke Pines - Service Center

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May 14, 2019

Amazing. Service had great communication skills! It was overall just a very nice experience vs. dealing with a competitor who sold me the car. They got me in and out very quickly with a loaner! From More

by JONATHANGREENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Acura Of Pembroke Pines responded

We are glad we were able to deliver the quality service you deserve! Thank you for choosing Acura of Pembroke Pines.

May 14, 2019

Great service Service was excellent definitely recommend the trip if your in another county. Service advisor Mack Remy along with his Mechanic Louis did a great job More

by MICHAELLEWIS717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
May 15, 2019 -

Acura Of Pembroke Pines responded

Mack and Louis always guarantee a job well done! Thank you for choosing Acura of Pembroke Pines for your service. We appreciate the review!

May 13, 2019

Navigation and Info system service This is my second time visiting this dealership and both times I have not had a good experience. Took my 2019 RDX in because almost from the beginnin More

by mdebrito
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Duggan
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Acura Of Pembroke Pines responded

We apologize for the inconvenience with the software in your 2019 RDX. This is a problem that various RDX vehicles are experiencing. The manufacturer was made aware of this issue and is actively working on a software update to get it resolved. We did everything we could at the dealership including a system reset which seems to work on some vehicles. If you would like to discuss this matter with a representative in further detail, please email our GM Larry directly at lschlossberg@czag.net. We will notify you as soon as the update is available.

May 13, 2019

Great Customer Service The service team at Accura Pembroke Pines is simply ‘awesome’ I had a couple of recalls on my vehicle added to my regular servicing that was also du More

by JOY_THOMAS5624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy. The team in ‘Car Loan’ area
May 14, 2019 -

Acura Of Pembroke Pines responded

We make sure our customers are well taken care of! Thank you for choosing Acura of Pembroke Pines for your service. We appreciate you leaving us the review!

May 12, 2019

Jean was extremely professional and gave exeptional service. Excellent service always. I would recommend Acura to anyone trying to buy a car. Jean was very professional and accommodating. I was treated with co More

by jaldana88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean, Servicing at Pembrook Pines
May 13, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear you enjoyed your experience with Jean and the rest of our dealership! Thank you for choosing Acura of Pembroke Pines. We appreciate the review!

May 12, 2019

Oil change Always great service with Mack. He called to let me know my car was ready. I got no surprises upon arrival. Definitely happy with my service experienc More

by blazeint7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
May 13, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear it! Thank you for always choosing Acura of Pembroke Pines! We appreciate your business.

May 12, 2019

Jordan Ferber, Service Manager, is the Best As always, excellent service by Jordan Ferber, the Service Manager. Major maintenance (change of timing belt & water pump) and 90,000-mile tuneup com More

by PBhadha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Acura Of Pembroke Pines responded

The pleasure was all ours! Thank you for highlighting your experience with our Service Department. We are glad you are still enjoying your MDX to the fullest!

May 12, 2019

Feels good to have someone I can trust Haven’t been to Acura of Pembroke Pines in a while because of a past experience with a service manger. But now with my new advisor I will be coming ba More

by BBUCH25
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
May 13, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear that you will be returning to our dealership! We appreciate the review and your business!

May 11, 2019

B2 Service & Headlight Restoration I'm so please with how the headlights restoration came out. My servicer advisor Jordan recommended the service and I am so happy that he did because i More

by Kcahill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
May 13, 2019 -

Acura Of Pembroke Pines responded

Headlight restoration can make all the difference! Thank you for bringing your Acura in to our service center. We appreciate the business and the review!

May 11, 2019

Very good Excellent service and very good place . Mr Nedille Braganza very profesional . Very nice. Every thing was good. The waiting area is very comfortable a More

by clauslopez2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
May 13, 2019 -

Acura Of Pembroke Pines responded

We like to keep our customers comfortable while waiting for their car to be serviced. Thank you for choosing Acura of Pembroke Pines!

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