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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,319 Reviews

5,319 Reviews of Acura Of Pembroke Pines - Service Center

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May 27, 2019

Great service I had a very positive experience with Jean and the crew at the service center. They diagnosed the car, found the issue and were able to do the repairs More

by MAKAL76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Luis
May 28, 2019 -

Acura Of Pembroke Pines responded

Don't worry. We will make sure the quality of our service never changes! Thank you for the review, and choosing Acura of Pembroke Pines.

May 27, 2019

Addressed car issued I called AAA for service, man got my car working. I phoned Marco Pinto at Acura and explained what happened, Marco told me to bring the car in, Marc More

by avilasanchez2712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
May 28, 2019 -

Acura Of Pembroke Pines responded

We are glad that Marco and our service team was able to diagnose the issue and get it resolved. If you experience any other issues don't hesitate to contact us again! Thank you for writing the review.

May 26, 2019

Please Give Jean his Credibility & Recognition!! Jean is awesome he always make my experience there awesome! He goes over and beyond! He’s truly the best ever!! Iam 10 Years Customer. More

by TAYFAITH86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean service rep
May 28, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear that you thoroughly enjoyed your experience working with Jean. Thank you for your business the last decade! It doesn't go unnoticed. Jean and the rest of the team looks forward to seeing you again!

May 25, 2019

Good service Always professional and courteous when I come here. Top notch service for sure. Was able to resolve my issues within a timely fashion. Thank you! More

by LMJONES0926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
May 28, 2019 -

Acura Of Pembroke Pines responded

Thank you for highlighting our service department! We appreciate you leaving us the review.

May 25, 2019

Jean is GREAT! Brought my car in for regular service. Worked with Jean Louis for the first time. He was great, professional, friendly and very helpful. Took great c More

by RANDDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
May 28, 2019 -

Acura Of Pembroke Pines responded

We are glad you had enjoyed working with Jean. He's passionate about his profession and customer service! Thank you for choosing Acura of Pembroke Pines.

May 25, 2019

Fast Service Regular 5,000 mile maintenance on my RDX. This was a 30,000 mile visit. As usual, I was in and out in no time. Service advisor Jordan Ferber is the More

by fish511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Acura Of Pembroke Pines responded

Efficiency is our Service Department's #1 goal! Thank you for choosing Acura of Pembroke Pines, and writing us the review!

May 25, 2019

Oil change Service advisor Jean is wonderful. He is always very polite and attentive. I always try to schedule my service appointments when Jean is at work. More

by Mdxowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
May 28, 2019 -

Acura Of Pembroke Pines responded

Jean is amazing to work with. You're always in good hands with him! Thank you for writing us the great review.

May 23, 2019

Service Center Dealt with Marco Pinto. Friendly and professional as usual. Made an service appointment the day before and was done sooner than expected. Overall g More

by VIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
May 24, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for bringing your car in for service! Glad you have a quick and seamless experience working with Marco.

May 22, 2019

Jean Louis is AWESOME Always a wonderful experience. Customer service is awesome! No matter who it is if they see you someone will always ask if you are being helped...wi More

by KEEPINGITREAL45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Louis
May 22, 2019 -

Acura Of Pembroke Pines responded

Thank you for highlighting our dedication to great customer service! We appreciate your business and the review!

May 22, 2019

Service Marco was outstanding, as usual, very professional, friendly, and knowledgeable about the car repair, very responsive to phone calls, I have done many More

by Weidong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
May 23, 2019 -

Acura Of Pembroke Pines responded

Thank you for highlighting Marco's care and attention. We appreciate you leaving us the review and choosing us for your service needs!

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