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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,321 Reviews

5,321 Reviews of Acura Of Pembroke Pines - Service Center

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June 09, 2019

Great service The service here is great. Appointments are given fast with many options of times. Waiting time is also pretty fast. While you wait you have the opti More

by BELKIS0225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
Jun 10, 2019 -

Acura Of Pembroke Pines responded

We try to be as efficient and accommodating as possible for our customers. Thank you for leaving us the review!

June 09, 2019

B1 service needed Friendly reps at this dealership. Listened to my needs and offered recommendations. Also cleaned my car. Prompt and courteous employees. Never overly More

by DAVIDZIADIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville
Jun 10, 2019 -

Acura Of Pembroke Pines responded

We try to make our customers feel as comfortable as possible while at our dealership. We are glad you enjoyed your experience here! Thank you for leaving us the review and choosing Acura of Pembroke Pines.

June 09, 2019

Excellent overall service I'm usually with Mr. Ferber. I believe the agent who took care of me was Mr Remy?? He was great. Jordan will be very pleased that the customers Mr Rem More

by MCECHE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Acura Of Pembroke Pines responded

We appreciate you highlighting Mr. Remy's work! Thank you for choosing Acura of Pembroke Pines for your service needs.

June 09, 2019

great service as always Marco handled my work order very efficiently. I always have good service and Jean is my usual service rep. David Becker is awesome as well. More

by jjrs18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Jun 10, 2019 -

Acura Of Pembroke Pines responded

Marco, Jean, and David are all a pleasure to do business with. Thank you for highlighting their great customer service! Acura of Pembroke Pines appreciates your business.

June 08, 2019

Experienced great customer service and courtesy! Had a major service completed (over $1600). Throughout the process Jordan was extremely courteous and honest. Airbag seems to make noise for 30 secon More

by SUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Acura Of Pembroke Pines responded

Jordan is a highly trustworthy and communicative service rep. We are glad you enjoyed your experience with him! Thank you for leaving us the review and we look forward to seeing you for your oil change.

June 08, 2019

Efficient It is so nice to have consistency in a service Advisor. We are thankful to have been able to work with Jordan for many years. More

by EBBOLSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Acura Of Pembroke Pines responded

Consistency and quality service is key! Jordan is a master at both. Thank you for highlighting his work! Acura of Pembroke Pines appreciates the review.

June 08, 2019

Very Please With the Service Im very please with Marcos Pinto Service. He explained to me with details and patience everything that my car's need to be done. Very nice and respons More

by irasema1525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Pinto
Jun 10, 2019 -

Acura Of Pembroke Pines responded

Marco is a wonderful service representative to do business with. We appreciate the review and his recommendation!

June 08, 2019

Service Marco is the best. I’ve been going to him for years for my Acura service. Always super friendly and gets the job done! Thanks Marco! More

by bjs1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Jun 10, 2019 -

Acura Of Pembroke Pines responded

Thank you for highlighting Marco's excellent service skills! We appreciate the review, and look forward to seeing you again!

June 08, 2019

Battery Issue Having same battery issue as with my 2015. Now the 2018 battery died and left me stranded I had to get a boost with jumper cables. I appreciate the fa More

by kiziajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Marie Louis
Jun 10, 2019 -

Acura Of Pembroke Pines responded

We are sorry to hear that you have experienced numerous issues with your battery. We are happy we were able to resolve the situation efficiently this time, and appreciate you leaving us the positive review.

June 07, 2019

Engine oil & filter change Mack was efficient. He reviewed the cost prior to servicing my vehicle. He provided feedback regarding the current operation of my vehicle. Also, he m More

by KAD.SHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Jun 07, 2019 -

Acura Of Pembroke Pines responded

Mack does his best to keep his customers well informed of the status of their vehicle. Communication is key! Thank you for leaving us the great review!

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