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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,284 Reviews

5,284 Reviews of Acura Of Pembroke Pines - Service Center

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June 04, 2019

Nail in tire and recall Amazingly thorough and professional. Mack is the best! This will always be my center no matter how far! Best customer service. I live in Delray Beach More

by GRET.ROLDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear you found our service speedy and exceptional! Thank you for leaving us the review. Acura of Pembroke Pines appreciates your business and time.

June 04, 2019

Marco Pinto is the MAN!!! Came in with short notice but was able to get everything handled and was given a rental while they worked .. car was returned squeaky clean and fresh More

by IRLLC786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Acura Of Pembroke Pines responded

We always return the cars in showroom condition! Thank you for highlighting the efficiency of our Service Department. Acura of Pembroke Pines appreciates the review and your business!

June 04, 2019

Window Seal Replacement Somewhat lengthy seal replacement due to having to order the seal. It took two appointments to accomplish the work. Work done correctly and on time. More

by RCMOORE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the 5-star review. Acura of Pembroke Pines appreciates your business!

June 04, 2019

Battery replacement The battery die, we call the service department and told us to bring the car right away so they replace it very fast , we are very pleased with the se More

by VIVIBEHRENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Lois
Jun 05, 2019 -

Acura Of Pembroke Pines responded

We are glad you were pleased with our service! Thank you for taking the time to leave us the review. Acura of Pembroke Pines appreciates your business!

June 04, 2019

Excellent service I bought my MDX in for a recall and while I was there. Jordan Ferber made me feel welcome and the waiting area was clean and comfortable. I even talke More

by JONATHANDICANDIA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We are glad you truly enjoyed your experience with us at Acura of Pembroke Pines. We appreciate the review and your business!

June 03, 2019

Efective Took the time to check concerns and evaluate problem. Got a nice car as a loaner, so the shop could evaluate my car effectively. I got my car in great More

by pinecs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Acura Of Pembroke Pines responded

We are glad you liked the quality of our service department. Thank you for the review, and choosing Acura of Pembroke Pines.

June 02, 2019

Outstanding! Jordan Ferber is the reason I have my TLX serviced at Acura of Pembroke Pines. He consistently goes above and beyond, is exceptionally courteous and More

by dmh1294
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 03, 2019 -

Acura Of Pembroke Pines responded

Hey Diane. Jordan is excellent at what he does, and it certainly doesn't go unnoticed! We are happy to hear you always enjoy your experience with him. Thank you for the review, and your business!

June 02, 2019

Oil Change The service was great and Jean was awesome! The wait time was not long, and the Jean was great with explaining the necessary future repairs. More

by dphillip623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Jun 03, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear that you enjoyed your experience! Thank you for leaving us the review. Acura of Pembroke Pines appreciates your business!

June 02, 2019

Fast and complete Service was completed in a very short time at a reasonable cost. This included a complementary car wash. Jean, the service advisor was very profession More

by Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Lewis
Jun 03, 2019 -

Acura Of Pembroke Pines responded

We are happy you found our service department to be efficient! Thank you for leaving us the review. Acura of Pembroke Pines appreciates it!

June 01, 2019

Amazing I am a repeat customer and I am probably on my 9th Acura. Love the car and Acura of Pembroke Pines has been the best experience in all my years with More

by IMA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Acura Of Pembroke Pines responded

We can't thank you enough for your business over the years. It has truly been our pleasure! Thank you for leaving us the review.

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