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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,321 Reviews

5,321 Reviews of Acura Of Pembroke Pines - Service Center

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June 15, 2019

Great service Every time I bring my car in for service I receive exceptional customer service. Jordan takes the time to answer my questions and provides great solut More

by Sandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We always look to deliver consistent quality service each time a customer brings their car into our service center. We are glad to hear that you have enjoyed your experiences thus far. Thank you for leaving us the review, and choosing Acura of Pembroke Pines!

June 15, 2019

Acura of Pines the best there is My experience at this dealer has always been superb and Jordan Ferber is the best around. I'm likely staying with this dealer for a new car sale even More

by JAMESMORALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack (didnt catch last name)
Jun 17, 2019 -

Acura Of Pembroke Pines responded

Jordan is one of a kind. We are glad to hear that you truly enjoyed your experience with us! Thank you for leaving us the review, and choosing Acura of Pembroke Pines!

June 15, 2019

First service No wait. Didn’t have an appointment. Car was ready earlier than expected. Service was great. Used a coupon which was even better! Very affordable. More

by lizbeth887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with our service center! Efficiency is one of our primary goals here. Thank you for leaving us the review, and choosing Acura of Pembroke Pines!

June 14, 2019

Good and friendly people My main complaint is the high price of my service. Over $300 and most of it was labor. Maybe I should have taken it to Firestone. Also the waitin More

by icount4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Becker
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We are sorry to see that you felt unsatisfied with some of the aspects of your service. However, Mack is a great service rep to work with and we are happy that you enjoyed your experience with him. Thank you for choosing Acura of Pembroke Pines.

June 14, 2019

Service Experience Jean Louis is one of your best service personnel. Jean makes all of his customers feel like they are #1. The car is running good. The young lady at th More

by Calloway Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis, young man who did the intake when i arrived
Jun 17, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the great review and highlighting Jean's customer service. We greatly appreciate your business, and are glad you enjoyed your experience with us!

June 14, 2019

B2 service in my 2019 RDX I had a great experience at Pembroke Pines Acura Service Center. I travel here from Doral instead of servicing my vehicle at Esserman Acura near my ho More

by msvanessaperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We like to make sure the car looks like it's brand new before it leaves our service center! Thank you for making the trip to our dealership for your service needs. We appreciate your business, and the wonderful review.

June 13, 2019

Very nice and professional experience Very fast and professional service, checked everything I asked for, smooth service in a timely manner, I would certainly recommend this dealership to More

by GROUPERYELLOWTAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Young, Customer Support
Jun 14, 2019 -

Acura Of Pembroke Pines responded

You are very welcome! Thank you for taking the time to leave us the great review. Acura of Pembroke Pines appreciates your business!

June 13, 2019

These guys are always on point I don't have time to mess around when it comes to my transport. I call or make an appointment and they deliver exactly what they say they're going to More

by USHomeSolutions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Toscano, David Becker
Jun 14, 2019 -

Acura Of Pembroke Pines responded

Mike is certainly great at what he does. We share the same confidence in him as do you, and we are glad you truly enjoy the quality of his services! Thank you for taking the time to highlight his work and leave us the 5-star review. Mike and the rest of the team here at Acura of Pembroke Pines appreciates your business.

June 13, 2019

Had small issue with the guy that takes your keys Jean in service is always ready to help me with all my service needs. He fixed the issue with the guy who takes your keys and car when you get to the More

by MJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jean in service department
Jun 14, 2019 -

Acura Of Pembroke Pines responded

Jean is a pleasure to work with, and we are glad you have enjoyed your experiences with him these last 3 years. Thank you for taking the time to leave us the review. Acura of Pembroke Pines appreciates your business!

June 13, 2019

Excellent service My recent service appointment was excellent! I was in and out of the dealership in less than an hour! Car serviced and washed and it was a pleasure!!! More

by KSKLAWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 14, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear it! Thank you for leaving us the 5-star review. Acura of Pembroke Pines appreciates your business!

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