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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,284 Reviews

5,284 Reviews of Acura Of Pembroke Pines - Service Center

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June 11, 2019

Great service staff Every time I come in to your dealership for service I feel so special. My service advisor is very knowledgeable about cars and the type of service it More

by MOISEJEAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean from service dept.
Jun 12, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the great review! We are more than happy to hear that you truly enjoy your experiences with our service department. We look forward to seeing you next time!

June 11, 2019

Excellent Customer Service Mack Remy is excellent at what he does. He creates a very friendly and wholesome atmosphere. Mack takes wonderful care of my car and my family. His te More

by DBLAKE096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Jun 12, 2019 -

Acura Of Pembroke Pines responded

You're more than welcome! Thank you for highlighting Mack's work. Mack and the rest of team appreciates the review!

June 11, 2019

Excellent customer service and friendly The employees at the service center are friendly and go out of their way to provide the best service. I am always pleased with the level of service I More

by StephM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy Mackensen
Jun 12, 2019 -

Acura Of Pembroke Pines responded

Customer service is our Service Department's specialty. We are glad that you always enjoy your experience with our team! We appreciate you leaving the review.

June 09, 2019

Great service The service here is great. Appointments are given fast with many options of times. Waiting time is also pretty fast. While you wait you have the opti More

by BELKIS0225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Support
Jun 10, 2019 -

Acura Of Pembroke Pines responded

We try to be as efficient and accommodating as possible for our customers. Thank you for leaving us the review!

June 09, 2019

B1 service needed Friendly reps at this dealership. Listened to my needs and offered recommendations. Also cleaned my car. Prompt and courteous employees. Never overly More

by DAVIDZIADIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville
Jun 10, 2019 -

Acura Of Pembroke Pines responded

We try to make our customers feel as comfortable as possible while at our dealership. We are glad you enjoyed your experience here! Thank you for leaving us the review and choosing Acura of Pembroke Pines.

June 09, 2019

Excellent overall service I'm usually with Mr. Ferber. I believe the agent who took care of me was Mr Remy?? He was great. Jordan will be very pleased that the customers Mr Rem More

by MCECHE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Acura Of Pembroke Pines responded

We appreciate you highlighting Mr. Remy's work! Thank you for choosing Acura of Pembroke Pines for your service needs.

June 09, 2019

great service as always Marco handled my work order very efficiently. I always have good service and Jean is my usual service rep. David Becker is awesome as well. More

by jjrs18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Jun 10, 2019 -

Acura Of Pembroke Pines responded

Marco, Jean, and David are all a pleasure to do business with. Thank you for highlighting their great customer service! Acura of Pembroke Pines appreciates your business.

June 08, 2019

Experienced great customer service and courtesy! Had a major service completed (over $1600). Throughout the process Jordan was extremely courteous and honest. Airbag seems to make noise for 30 secon More

by SUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Acura Of Pembroke Pines responded

Jordan is a highly trustworthy and communicative service rep. We are glad you enjoyed your experience with him! Thank you for leaving us the review and we look forward to seeing you for your oil change.

June 08, 2019

Efficient It is so nice to have consistency in a service Advisor. We are thankful to have been able to work with Jordan for many years. More

by EBBOLSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Acura Of Pembroke Pines responded

Consistency and quality service is key! Jordan is a master at both. Thank you for highlighting his work! Acura of Pembroke Pines appreciates the review.

June 08, 2019

Very Please With the Service Im very please with Marcos Pinto Service. He explained to me with details and patience everything that my car's need to be done. Very nice and respons More

by irasema1525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Pinto
Jun 10, 2019 -

Acura Of Pembroke Pines responded

Marco is a wonderful service representative to do business with. We appreciate the review and his recommendation!

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