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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,322 Reviews

5,322 Reviews of Acura Of Pembroke Pines - Service Center

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June 24, 2019

Good Service experience Jordan was helpful and informative throughout my service experience. He patiently explained all options and was accurate in his assessment of when the More

by Lorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Acura Of Pembroke Pines responded

Jordan is a pleasure to work with, and we are glad you had an enjoyable service experience with him. Thank you for leaving us the review, and choosing Acura of Pembroke Pines.

June 24, 2019

Superb Service It was an excellent service experience. From the moment I was greeted at the Service lane, until I left the premises, people make you feel apprecia More

by Armandos1369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jun 25, 2019 -

Acura Of Pembroke Pines responded

That's the environment we try to create for each customer that enters our doors. We are glad to hear you enjoyed your time with us, and we appreciate the review! Thank you for choosing Acura of Pembroke Pines.

June 24, 2019

very good Jordan was very good and professional. Very pleased the loaner car and will be back for my 15,000 mile service. I would recommend anybody with a Acura More

by gefenf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear you were pleased with your service, and we appreciate the recommendation! Thank you for choosing Acura of Pembroke Pines.

June 24, 2019

Excellent service and sales Excellent service and very professional Mr Neville Braganza service advisor,highly recommend dealership to my family and friends.MrJoe Urteaga in sal More

by casp1483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Acura Of Pembroke Pines responded

Neville's expertise is in customer service. We are glad to hear you enjoyed your time working with him. Thank you for leaving us the review, and we hope you enjoy your new TLX!

June 24, 2019

Another great visit Love coming to Acura. They took my car quickly and the waiting area is so welcoming and comfortable. Jean was very nice and my car was ready very quic More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Acura Of Pembroke Pines responded

We are always happy to hear that a customer loves coming to our dealership for service. Thank you for leaving us the review, and choosing Acura of Pembroke Pines!

June 22, 2019

Always great service I drive from Pompano Beach for service to my Acura even though there is an Acura dealership in Pompano. From the time you arrive you are greeted. The More

by CICIOLLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Acura Of Pembroke Pines responded

We appreciate you making the trip from Pompano for our exceptional service. Thank you for leaving us the review.

June 22, 2019

Excellent service Quick courteous quality job . They also went the extra mile to add air to my tires do a light cleaning if the inside and go through what maintenance More

by KMPPROCESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am unsure of name I missed it upon introduction. Very courteous though!
Jun 24, 2019 -

Acura Of Pembroke Pines responded

Your satisfaction is our #1 priority here, so we like to make sure your vehicle feels brand new after getting it serviced. Thank you for taking the time to leave us the review, and choosing Acura of Pembroke Pines.

June 22, 2019

Neville Braganza Neville was very professional! Was a pleasure for myself and the wife ! Definitely ask for him again! We need more people like him! Thank you Nevi More

by GRANDE510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jun 24, 2019 -

Acura Of Pembroke Pines responded

Neville is a great person to have as part of our team! We are glad you enjoyed your experience with him. Thank you for the review, and choosing Acura of Pembroke Pines!

June 22, 2019

Another service visit done to perfection! Jean has been my go to Adviser for the last 11 years. He has yet to disappoint me. Always with a smile he executes the service of my RDX as if it was More

by JKALOUF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry St Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kalouf, Freddy Hitchman, Annia Devereaux, Manny Perez
Jun 24, 2019 -

Acura Of Pembroke Pines responded

Thank you for your loyalty to our service department, and highlighting Jean's top-notch customer service! We appreciate your review.

June 21, 2019

Great Service Nelson was very helpful and kind. He promised the car was going to be ready in one hour and actually it was perfectly ready in less than 45 minutes. More

by CASANOVALUCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Acura Of Pembroke Pines responded

Efficiency is key! We are glad we could have your car ready as soon as possible for you. Thank you for taking the time to leave us the review, and choosing Acura of Pembroke Pines!

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