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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,284 Reviews

5,284 Reviews of Acura Of Pembroke Pines - Service Center

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June 17, 2019

Service here at Acura is always the best with the best people also Mack the service writer is always pleasant to work with and he knows how to take care of More

by BKOUL66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Jun 18, 2019 -

Acura Of Pembroke Pines responded

Mack is always a pleasure to work with. Thank you for your kind words! We appreciate the review, and your business.

June 16, 2019

My service advisor was very helpful Very helpful advisor.able to help me resolve the problem I encountered with my car. Provided me with a loaner. Call me as soon as the car was ready. More

by AURELUS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nervil
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We are glad we could resolve your car issues. Thank you for leaving us the review, and choosing Acura of Pembroke Pines for your service needs.

June 15, 2019

EXCELLENT. JORDAN WAS SPECTACULAR Acura Service was above and beyond excellence. All concerns were answered and reviewed. Jordan took care of everything efficiently and quickly. Will More

by sorgalim98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We are glad you truly enjoyed your experience with Jordan and the rest of the service team. We appreciate you leaving us the review, and choosing Acura of Pembroke Pines!

June 15, 2019

Great service Every time I bring my car in for service I receive exceptional customer service. Jordan takes the time to answer my questions and provides great solut More

by Sandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We always look to deliver consistent quality service each time a customer brings their car into our service center. We are glad to hear that you have enjoyed your experiences thus far. Thank you for leaving us the review, and choosing Acura of Pembroke Pines!

June 15, 2019

Acura of Pines the best there is My experience at this dealer has always been superb and Jordan Ferber is the best around. I'm likely staying with this dealer for a new car sale even More

by JAMESMORALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack (didnt catch last name)
Jun 17, 2019 -

Acura Of Pembroke Pines responded

Jordan is one of a kind. We are glad to hear that you truly enjoyed your experience with us! Thank you for leaving us the review, and choosing Acura of Pembroke Pines!

June 15, 2019

First service No wait. Didn’t have an appointment. Car was ready earlier than expected. Service was great. Used a coupon which was even better! Very affordable. More

by lizbeth887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with our service center! Efficiency is one of our primary goals here. Thank you for leaving us the review, and choosing Acura of Pembroke Pines!

June 14, 2019

Good and friendly people My main complaint is the high price of my service. Over $300 and most of it was labor. Maybe I should have taken it to Firestone. Also the waitin More

by icount4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Becker
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We are sorry to see that you felt unsatisfied with some of the aspects of your service. However, Mack is a great service rep to work with and we are happy that you enjoyed your experience with him. Thank you for choosing Acura of Pembroke Pines.

June 14, 2019

Service Experience Jean Louis is one of your best service personnel. Jean makes all of his customers feel like they are #1. The car is running good. The young lady at th More

by Calloway Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis, young man who did the intake when i arrived
Jun 17, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the great review and highlighting Jean's customer service. We greatly appreciate your business, and are glad you enjoyed your experience with us!

June 14, 2019

B2 service in my 2019 RDX I had a great experience at Pembroke Pines Acura Service Center. I travel here from Doral instead of servicing my vehicle at Esserman Acura near my ho More

by msvanessaperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We like to make sure the car looks like it's brand new before it leaves our service center! Thank you for making the trip to our dealership for your service needs. We appreciate your business, and the wonderful review.

June 13, 2019

Very nice and professional experience Very fast and professional service, checked everything I asked for, smooth service in a timely manner, I would certainly recommend this dealership to More

by GROUPERYELLOWTAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Young, Customer Support
Jun 14, 2019 -

Acura Of Pembroke Pines responded

You are very welcome! Thank you for taking the time to leave us the great review. Acura of Pembroke Pines appreciates your business!

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