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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,284 Reviews

5,284 Reviews of Acura Of Pembroke Pines - Service Center

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June 19, 2019

Always go above and beyond! My service adviser never let's me down! Always goes above and beyond in providing exceptional service. Major reason I have leased nine cars at this st More

by Joaquin V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Becker
Jun 20, 2019 -

Acura Of Pembroke Pines responded

We appreciate your business, and are glad to hear that our service has always been exceptional! Thank you for leaving us the review, and always choosing Acura of Pembroke Pines.

June 18, 2019

recall the salesman was Cerritos and the service was awesome. all went according to schedule. the salesman explain the reason for the recall and was very f More

by ezraagai
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
nevill
Jun 19, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear that you enjoyed your car-buying experience! Thank you for taking the time to leave us the review, and choosing Acura of Pembroke Pines!

June 18, 2019

Consistently Awesome!!! Despite their high volume of customers they are always punctual, efficient and yet they never sacrifice the quality of their service. Customer care is More

by RMMARTINEZ1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Acura Of Pembroke Pines responded

We do our best to give each customer that comes through our doors our undivided attention! Thank you for leaving us the great review, and choosing Acura of Pembroke Pines.

June 18, 2019

2018 tlx service No issues. Always bring my car to this dealership. Quick turnaround and will provide a loaner if car is scheduled cannot be completed in a reasonable More

by JL212K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Acura Of Pembroke Pines responded

We like to make sure our customers are well taken care of! Thank you for always choosing Acura of Pembroke Pines for your service needs. We appreciate the review!

June 18, 2019

2019 RDX Service Just Awesome!!! I love that they have late night service appointments. They are always on time and very accommodating. I always bring my vehicles t More

by TULIO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nevill
Jun 19, 2019 -

Acura Of Pembroke Pines responded

We appreciate you going out of your way to come to our service department! Thank you for leaving us the great review.

June 18, 2019

Worth the extra distance We have had Acuras for almost 20 years and have dealt with 3 dealers for service. Of the 3, Acura of Pembroke Pines has been the best. They are fast More

by MLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean M, Louis
Jun 19, 2019 -

Acura Of Pembroke Pines responded

Quality customer service is our #1 priority here at Acura of Pembroke Pines! We are happy to hear that you always enjoy your experience with us. We appreciate the review, and your business!

June 17, 2019

Awesome Service Marco was a great help in assisting me with my car being serviced. He was able to work with me and provide me the best price for the much needed servi More

by DOONEYB76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Jun 17, 2019 -

Acura Of Pembroke Pines responded

Marco is a wonderful team member here, and we are glad you enjoyed your experience with him. Thank you for highlighting your experience with him, and choosing Acura of Pembroke Pines!

June 17, 2019

Excellent service Very friendly service from valet to inside attendants. Confortable installations and very good coffe. Marco Pinto always explains al services needed a More

by SEBISANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We always like to communicate with our customers each step of the way. Thank you for leaving us the great review, and choosing Acura of Pembroke Pines!

June 17, 2019

Jean is great Jean is exceptionally dependable and honest. I appreciate his help. He explained exactly what I needed for my car service and advised me on next steps More

by KORKOINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Jun 18, 2019 -

Acura Of Pembroke Pines responded

We take great pride in the quality of service our service reps provide, especially Jean's. We are glad you enjoyed your experience with him! Thank you for the review, and choosing Acura of Pembroke Pines.

June 17, 2019

Service review The seat motor on my seat didn’t work and a damage windshield had a crack. Neville was the advisor that to care of me that day. He was able to contac More

by LESLIEGTABORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jun 18, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the 5-star review. Our service department always keeps their customers well informed in the repair process. We are happy you were satisfied with your experience!

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