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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,285 Reviews

5,285 Reviews of Acura Of Pembroke Pines - Service Center

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July 07, 2019

Spectacular service I have been taking my MDX for service at Penbroke Pines for almost 3 years since I bought my suv. The service advisor (Mack) and the service they prov More

by aiglesia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Ramey
Jul 08, 2019 -

Acura Of Pembroke Pines responded

We greatly appreciate your business these last 3 years. Mack is a great advisor, and we are glad you've always had a pleasant experience with him. Thank you for leaving the review!

July 06, 2019

Marco is tops! Came to replace timing belt, water pump etc as part of 90,000 mile service. Marco delivered the car on time as promised and provided excellent servic More

by hgrace58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Jul 08, 2019 -

Acura Of Pembroke Pines responded

We are glad that you found our service to be excellent! Thank you for taking the time to leave us the review. See you next time!

July 06, 2019

Service My only complaint and even though complimentary the car wash was terrible. There was obviously no inside work done and the front window still had mark More

by STEVEPHYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Acura Of Pembroke Pines responded

We are sorry to hear that you weren't satisfied with the car wash. We can ensure you that next time it will be more thorough. Thank you for still leaving us the positive review.

July 06, 2019

Jean is so amazing, great service! Jean is the best service advisor, in/out super quick. All my concerns were addressed quickly. The overall atmosphere was relaxing and friendly staff. More

by joelledesimone2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Service
Jul 08, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear that you enjoyed your experience with Jean! Thank you for taking the time to leave him and our service department the positive review. We appreciate your business!

July 05, 2019

MY BEST FASTER AND EXCELLENCE SERVICE. THANKS YOU MARCOS FOR YOUR FINEST EXPLANATIONS OVER THE OTHERS SERVICES NEEDED TO BE DONE SOON ON MY ACURA RDX CAR More

by EMILIANOMONTES
Price
Recommend Dealer
Yes
Employees Worked With
MARCOS PINTO
Jul 05, 2019 -

Acura Of Pembroke Pines responded

Thank you for the positive review! If there is anything we can do to make your next experience 5-stars, please let us know!

July 04, 2019

Great service My car was fixed in a timely manner. Everything went well and smoothly. Jean did an excellent job getting the problem resolved and communicating what' More

by alexroov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean M. Louis
Jul 05, 2019 -

Acura Of Pembroke Pines responded

We do our best to be as efficient as possible with our service! Thank you for leaving us the 5-star review, and choosing Acura of Pembroke Pines.

July 04, 2019

I love this place! Jean is an amazing service guy. Always puts the customers first. I always get quick service and I love the amenities in the waiting area. More

by jazz_2002_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Jul 05, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoy coming to our dealership for our service. Customer satisfaction is our #1 priority! Thank you for leaving us the great review.

July 04, 2019

Quick, efficient, courteous Called for service appt, scheduled same afternoon, in and out quickly( much quicker than another luxury import brand I won’t name for the identical se More

by FFAZZANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jul 05, 2019 -

Acura Of Pembroke Pines responded

We do our best to be efficient and fast! Thank you for taking the time to leave us the review.

July 04, 2019

Excellent and timely service without the long wait. Jean was fantastic. Was able to get a loaner car, fast and impeccable service. He was very knowledgeable and friendly and presented me with several op More

by OMAR.CLARKE70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean. - service associate
Jul 05, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with our service department! Thank you for taking the time to leave us the review.

July 04, 2019

Service experience Mack is very accommodating and he also have the car check for future services needed and and prices . Also explains the importance of the car maintena More

by ENEL_1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Jul 05, 2019 -

Acura Of Pembroke Pines responded

Mack is one of the best to work with when it comes to service. Thank you for highlighting his customer service. See you next time!

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