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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,286 Reviews

5,286 Reviews of Acura Of Pembroke Pines - Service Center

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July 09, 2019

Service visit Service Advisor Mack is great! Wait time for vehicle was acceptable. Preferred a loaner and I understand nothing was available at the time.In prior a More

by Car4ne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy service advisor
Jul 10, 2019 -

Acura Of Pembroke Pines responded

We apologize for any inconvenience with the loaner car. We are glad you enjoyed your experience, and thank you for leaving us the great review!

July 09, 2019

Quick Efficient Service staff is always friendly and helpful. I always take my car here, having dealt with other dealerships I really appreciate the way they work and More

by jbode24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Jul 10, 2019 -

Acura Of Pembroke Pines responded

We treat every customer with the respect and attention they deserve. Thank you for highlighting our commitment to our customers. The team appreciates your business!

July 09, 2019

Amazing! Service was fast and friendly, i did some studying while i waiting in the lounge. The coffee was great and Mack is great to talk to. More

by ARMANMAJID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Jul 10, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with our service department, and the coffee! Thank you for taking the time to leave us the review.

July 09, 2019

Very Satisfied I’ve been coming to this dealership for many years and I am really happy and give five star to my service manager Mac Remy. More

by K 💋
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac Remy
Jul 10, 2019 -

Acura Of Pembroke Pines responded

We appreciate your business over the years! Thank you for highlighting Mack's hard work.

July 09, 2019

10,000 Mile Service Service was great. I even got a loaner for my convenience. I was informed as soon as car was ready. I will go there again. More

by bcalewars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy
Jul 10, 2019 -

Acura Of Pembroke Pines responded

We look forward to seeing you again! Thank you for choosing Acura of Pembroke Pines, and leaving us the review.

July 09, 2019

Excellence Service was excellent. My car was finished at the time they said it would be. Everyone was friendly. It was a pleasure from start to finish. More

by estudnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear it! Thank you for taking the time to leave us the review.

July 09, 2019

Excellent service Every time I go to get my car serviced, Jordon always helps me! He really makes my experience so wonderful. I have been going there for 9 years now. More

by stefy4281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Acura Of Pembroke Pines responded

It's been a pleasure providing service to you these last couple of years! Thank you for taking the time to leave us the review. We truly appreciate your business here at Acura of Pembroke Pines.

July 09, 2019

Great Jean was welcoming and made me feel comfortable from our starting conversation. Great service rep with a great attitude. On my next visit for service More

by boysie8706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Jul 10, 2019 -

Acura Of Pembroke Pines responded

Jean will be here waiting! Thank you for highlighting his great customer service. We appreciate your business here at Acura of Pembroke Pines!

July 09, 2019

Great! I am always satisfied with the service I receive at Pines Acura. Jean, my service advisor was very helpful and kept me informed on the progress of my More

by CHARMINGME.SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JeanMarie Louis, Customer Support
Jul 10, 2019 -

Acura Of Pembroke Pines responded

Communication and customer care is key with our service department. We are glad to hear you enjoyed your experience! Thank you for leaving us the review.

July 09, 2019

Professional The service on Acura of Pembroke is very professional. They explain every detail of my service and they are very friendly. Also they are really worry More

by MIGOYA68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy
Jul 10, 2019 -

Acura Of Pembroke Pines responded

Communication with our customers is our main priority here at Acura of Pembroke Pines. We are glad you enjoyed your experience with us! Thank you for taking the time to leave us the review.

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