Acura Of Pembroke Pines - Service Center

Great customer service Always treated like family by Jordan Ferber. Explains why some items need service. Provides options. Showroom is customer friendly. Support staff from Always treated like family by Jordan Ferber. Explains why some items need service. Provides options. Showroom is customer friendly. Support staff from personnel keeping the refreshments in stock to the car technicians are top notch. More

Quick service while I waited. Was in and out in about an hour. Service advisor who helped very nice and worked with me even though he wasn’t the one my appointment while I waited. Was in and out in about an hour. Service advisor who helped very nice and worked with me even though he wasn’t the one my appointment was with as that person was on vacation. Uncertain why website allows customers to book with someone who is out but thankfully Mr. Pinto was nice enough to help. I will say car wash isn’t great as their was dirt on fender when I brought it and after car wash as well. Cashier very friendly but didn’t catch her name. Would be a 5 star if it wasn’t for yet another mishap from online system and quality of car wash. More

Excellent and Professional Service Marcos was extremely professional. Waited for my car and was completed in a timely manner as promised. The car was washed and the interior was vacuume Marcos was extremely professional. Waited for my car and was completed in a timely manner as promised. The car was washed and the interior was vacuumed. Extremely pleased. This is why we have leasing from Acura of Pembroke Pines for years. Customers come first with this dealer. More

Excellent Service and customer Service As always great service over all. First class customer Service. My car leaves as new and clean. Jean M. Louis has been my rep and have taking car o As always great service over all. First class customer Service. My car leaves as new and clean. Jean M. Louis has been my rep and have taking car of all my cars over the years. More

Service Department Review I was extremely pleased with latest service at Acura of Pembroke Pines. My Service Consultant, Marco Pinto, went above and beyond to assist me in a v I was extremely pleased with latest service at Acura of Pembroke Pines. My Service Consultant, Marco Pinto, went above and beyond to assist me in a very expeditious manner. I was travelling home from work and experienced an issue that needed immediate attention. I called him, explained the issue and he told me to come straight to the dealership. He then called me back and told me he would have a loaner car waiting for me so I wouldn't have to wait around a long time. I got to the dealership at 4:55 pm. Mr. Pinto was scheduled to get off work at 5:00 pm. He waited for me to arrive and stayed beyond his shift to take care of me personally and ensure my car was taken care of and coordinated the loaner for me. I cannot express how grateful I am for his support. He always goes the extra mile for his clients and ensures they are taken care of. The service at Acura of Pembroke Pines is second to none. I have used them for many years and sincerely appreciate the efforts they go to to make my experience outstanding. More

Great customer care Simply put this way, I prefer driving over 30 miles to this dealer for services instead of going to a place closer to me. That said all how great this Simply put this way, I prefer driving over 30 miles to this dealer for services instead of going to a place closer to me. That said all how great this place is, especially the service adviser, Mr. Louis, he is the best. More

Routine service Service scheduled and performed efficiently with pleasant and timely interaction with service adviser. Facility waiting room is well equipped, includ Service scheduled and performed efficiently with pleasant and timely interaction with service adviser. Facility waiting room is well equipped, including on site cafeteria and capability to work. More

Excellent! Jordan was extremely professional and accommodating. He provided me with a detailed explanation of the service provided and why it was recommended in Jordan was extremely professional and accommodating. He provided me with a detailed explanation of the service provided and why it was recommended in order to maintain the longevity of my vehicle. More

Service Advisor Gene is great Gene always goes out of his way to be helpful and friendly and professional whenever I have a need for service. He keeps his promises and is an asset Gene always goes out of his way to be helpful and friendly and professional whenever I have a need for service. He keeps his promises and is an asset to Acura Pembroke Pined. More

Great Service They were fast and friendly. They have a great waiting area. Will always go tho this Acura dealer for service. Thank you for having a great location. They were fast and friendly. They have a great waiting area. Will always go tho this Acura dealer for service. Thank you for having a great location. More