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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,286 Reviews

5,286 Reviews of Acura Of Pembroke Pines - Service Center

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July 16, 2019

Excellent service Jean Louis was able to get the repairs done quickly and he kept me informed as to the status since I was waiting. Exceptional service! More

by TWIEL128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Jul 16, 2019 -

Acura Of Pembroke Pines responded

Happy to hear that you left our service department satisfied with our work! Thank you for taking the time to leave us the review, and choosing Acura of Pembroke Pines.

July 16, 2019

Trustworthy, pleasant service We were very pleased as usual with our service visit at Acura of Pembroke Pines. Our Service Writer, Jean, is the main reason we trust Acura and this More

by Mycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Jul 17, 2019 -

Acura Of Pembroke Pines responded

Jean is a great representative of our store as a whole. We pride ourselves in our customer care and service. Thank you for choosing Acura of Pembroke Pines for your service, and leaving us the positive review;.

July 16, 2019

My Temporary Tag was Taken The dealership mis handled my temporary tag when they put my permanent plate on my car. My old temp tag was taken and used on another vehicle so More

by JOHN_CLEMENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Perez
Jul 16, 2019 -

Acura Of Pembroke Pines responded

John, we are sorry for any inconvenience this may have caused. We are not sure how this could’ve happened based on our typical protocol for the disposal of temporary tags. Please contact the general manager via email at lschlossberg@czag.net if you have any questions.

July 16, 2019

Maintenance service oil replaced tires rotacion good perfor Good job as before time service and quality very good thanks to Marco's advice and recommendations I will go back to him next time thanks again More

by ANELQUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco (service coordinator)
Jul 17, 2019 -

Acura Of Pembroke Pines responded

You're more than welcome. Thank you for stopping by Acura of Pembroke Pines for your service needs!

July 16, 2019

Excellent Service Had a service repair issue regarding a check engine light, tighten fuel cap, and emissions problem. Jordan Ferber was my service advisor (Jordan is al More

by 4th Acura Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Acura Of Pembroke Pines responded

We are glad Jordan could help diagnose and resolve the issues with your MDX in a timely manner. Thank you for leaving us the 5-star review! The team here at Acura of Pembroke Pines appreciates your business.

July 16, 2019

Amazing Services Working with Marco Pinto is always a pleasure, he is very helpful and explains everything in detail. Thank you for this great experience and for havi More

by palalatenorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 17, 2019 -

Acura Of Pembroke Pines responded

Marco is certainly an asset to our service department. Thank you for highlighting his hard work. He will be here next time you stop by!

July 15, 2019

Service Visit Service at the dealership went very well. Jean Louis in Service is excellent to work with. He is very friendly and knowledgeable. A loaner car was More

by racaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis in Service
Jul 15, 2019 -

Acura Of Pembroke Pines responded

Jean is an excellent advisor. We are glad to hear you enjoyed your service experience with him, and appreciate your business!

July 15, 2019

Service department experience was excellent My service experience was excellent. I appreciate my car also being clean. My service technician gave me all the necessary information pertaining to More

by llarrea31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry St Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Louis, Customer Support
Jul 15, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear your enjoyed your time with our service department! Thank you for your business, and leaving us the review. We hope to see you again in the future!

July 14, 2019

replace battery Neville was my service writer. He is very professional and friendly. Took care of me promptly and they were very busy. Received excellent service a More

by JGMORSE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville
Jul 15, 2019 -

Acura Of Pembroke Pines responded

Neville and the team are glad they could get your vehicle back in working order. Thank you for stopping by, and leaving us the excellent review!

July 14, 2019

Amazing Service Had a computer glitch in my brand new TLX Told to come right in. They gave me a loaner and by 5 o'clock my car was ready. I have been with Acura Pe More

by IMA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis In the Service department
Jul 15, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the review. We are glad we could get the glitch resolved, and you back on your way. We appreciate your business over the years, and look forward to seeing you again!

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