Back

Acura Highland Park - Service Center

Highland Park, IL

not yet
rated
342 Reviews

342 Reviews of Acura Highland Park - Service Center

Sort by
December 09, 2021

The dealership and service department are great. They handled all my needs quickly and efficiently and I highly recommend them for any of your automobile service needs! More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
December 09, 2021

I have been a customer of this dealership for almost 20 years, having bought two cars, and had them both serviced there. They are real professionals, extremely helpful, and very courteous. My experiences h More

by s.weiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
November 20, 2021

Fabulous service as always! High level of communication, professional, courteous. The repair was done quickly and at a fair price. More

by jkeckert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
November 18, 2021

As always, the service at Pauly Acura is top notch. It’s the reason I keep buying cars there even though I don’t live close. It was a particularly stressful day and when Roger offered me a loaner car it More

by Liz A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
November 18, 2021

Outstanding service every time! The team is professional, knowledgeable, courteous, and fair! They are trusted advisors in regards to our vehicle. Roger and the entire team has always made su More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Jim, Courtney
November 16, 2021

Always great customer service and performs service work promptly. Cannot not ask for a better experience! More

by NMCONFORTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
November 10, 2021

Everyone was very nice and the service was timely with clear expectations as to what was needed. Thanks for the car wash. More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was very good.
November 01, 2021

Pauly Acura's primary business at first glance appears to be selling and servicing automobiles. Pauly Acura is actually in the "people" business FIRST and they also sell and service cars. They continually More

by Jerry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branko Uzelac and Roger Blanton
Nov 01, 2021 -

Jerry1 responded

Thank you

October 27, 2021

The service department diagnosed that a rear strut replacement was needed. They ordered the part at my request and let me know when it arrived. They replaced the part at the cost as quoted. The More

by nancy.cutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Mitchell Kreiter, Jim Clay
October 23, 2021

Excellent service. Very skilled technicians and knowledgeable service consultants. Much better than larger competitors such as: McGrath Acura of Morton Grove, McGrath Acura of Downtown Chicago. More

by sgelb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney in Service, Tim in Parts, and others in Service
...
8
...