Acura Highland Park - Service Center

Courtney, Service Advisor, was friendly, courteous, and professional. After a thorough inspection, he explained what services needed to be done and their costs. He gave me an estimated completion time and professional. After a thorough inspection, he explained what services needed to be done and their costs. He gave me an estimated completion time and was spot on. As always, my vehicle was given a complimentary wash. Another great experience at Pauly Acura! More

The best service around ! ! My car is always done right!! They make sure it's safe and ready for months to come. . Thank you Pauly acura !! ! My car is always done right!! They make sure it's safe and ready for months to come. . Thank you Pauly acura !! More

Service was fast and excellent! Waiting room was clean and had all the amenities I needed. Waiting room was clean and had all the amenities I needed. More

Courtney was outstanding. I came in for something simple and he went out of his way to help. I came in for something simple and he went out of his way to help. More

I made a last minute appointment and the service could not have been any nicer. I was in and out in the promised time. I will definitely return not have been any nicer. I was in and out in the promised time. I will definitely return More

My car was taken in at the scheduled service time, and all the necessary services were explained up front and clearly by Courtney. I got an update midway through the service, and it was completed quickly all the necessary services were explained up front and clearly by Courtney. I got an update midway through the service, and it was completed quickly. All part of a great overall service experience. On top of that, I was doing some work while waiting for the service and left something behind, which Courtney found after I left, and he promptly gave me a call so I could swing back and pick it up. More

Service was fast and the waiting area was comfortable. The service was appropriate for what my vehicle needed. The service was appropriate for what my vehicle needed. More

Pauly is a great dealership. I always receive great care and attention. Hunt, my salesman John, and the service department I always receive great care and attention. Hunt, my salesman John, and the service department More

Always reliable, consistent, fair, reasonably-priced and accountable for their work. When I need service for my Acura, I (literally) drive past 2 other Acura dealers to get there. I find it worth it! accountable for their work. When I need service for my Acura, I (literally) drive past 2 other Acura dealers to get there. I find it worth it! More

I have had 17 years of good experiences with Pauly Acura Service Department. They are accommodating, honest, knowledgeable, accountable and able to explain the solution to any problem in simple terms. I a Service Department. They are accommodating, honest, knowledgeable, accountable and able to explain the solution to any problem in simple terms. I am grateful for the car wash at the end of each service appointment. I am particularly partial to Roger! More