Acura Highland Park - Service Center
Highland Park, IL
342 Reviews of Acura Highland Park - Service Center
The dealership and service department are great. They handled all my needs quickly and efficiently and I highly recommend them for any of your automobile service needs! handled all my needs quickly and efficiently and I highly recommend them for any of your automobile service needs! More
I have been a customer of this dealership for almost 20 years, having bought two cars, and had them both serviced there. They are real professionals, extremely helpful, and very courteous. My experiences h years, having bought two cars, and had them both serviced there. They are real professionals, extremely helpful, and very courteous. My experiences have been outstanding! Thanks. More
As always, the service at Pauly Acura is top notch. It’s the reason I keep buying cars there even though I don’t live close. It was a particularly stressful day and when Roger offered me a loaner car it the reason I keep buying cars there even though I don’t live close. It was a particularly stressful day and when Roger offered me a loaner car it made all the difference! More
Outstanding service every time! The team is professional, knowledgeable, courteous, and fair! They are trusted advisors in regards to our vehicle. Roger and the entire team has always made su professional, knowledgeable, courteous, and fair! They are trusted advisors in regards to our vehicle. Roger and the entire team has always made sure that they put the customer safety first. I am confident that after leaving the service department, my vehicle received the care it needed to run safely. We purchased our vehicle new from Pauly and it now has over 100,000 miles. We have only gotten service from Pauly's service department. They are always honest and fair with what needs to be done as well as the pricing. More
Pauly Acura's primary business at first glance appears to be selling and servicing automobiles. Pauly Acura is actually in the "people" business FIRST and they also sell and service cars. They continually be selling and servicing automobiles. Pauly Acura is actually in the "people" business FIRST and they also sell and service cars. They continually remind you that you are "important" and an"integral" part of a group of people known as "family." Every person regardless of which department they work in or what they do treats you with the utmost respect and kindness whether you are just shopping or buying a car and especially when you need their help or service. It's what puts that little smile on your face when you drive away satisfied and feeling kind of "special," like… "family." More
The service department diagnosed that a rear strut replacement was needed. They ordered the part at my request and let me know when it arrived. They replaced the part at the cost as quoted. The replacement was needed. They ordered the part at my request and let me know when it arrived. They replaced the part at the cost as quoted. The car rides much more quietly and comfortably. More
Excellent service. Very skilled technicians and knowledgeable service consultants. Much better than larger competitors such as: McGrath Acura of Morton Grove, McGrath Acura of Downtown Chicago. knowledgeable service consultants. Much better than larger competitors such as: McGrath Acura of Morton Grove, McGrath Acura of Downtown Chicago. All my future business with Acura, including Acura vehicle purchases will be with Pauly Acura of Highland Park. More