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Acura Highland Park - Service Center

Highland Park, IL

4.0
356 Reviews

356 Reviews of Acura Highland Park - Service Center

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April 03, 2022

Service was fast and excellent! Waiting room was clean and had all the amenities I needed. More

by maadu_s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
April 03, 2022

Courtney was outstanding. I came in for something simple and he went out of his way to help. More

by chall1089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
April 01, 2022

I made a last minute appointment and the service could not have been any nicer. I was in and out in the promised time. I will definitely return More

by feit4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Excellent
March 23, 2022

My car was taken in at the scheduled service time, and all the necessary services were explained up front and clearly by Courtney. I got an update midway through the service, and it was completed quickly More

by ahung12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
March 15, 2022

Service was fast and the waiting area was comfortable. The service was appropriate for what my vehicle needed. More

by aejobi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember
March 07, 2022

Pauly is a great dealership. I always receive great care and attention. Hunt, my salesman John, and the service department More

by jasorum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
March 05, 2022

Always reliable, consistent, fair, reasonably-priced and accountable for their work. When I need service for my Acura, I (literally) drive past 2 other Acura dealers to get there. I find it worth it! More

by Tell it like it is.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Jim
March 05, 2022

I have had 17 years of good experiences with Pauly Acura Service Department. They are accommodating, honest, knowledgeable, accountable and able to explain the solution to any problem in simple terms. I a More

by leeberman@ameritech.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
March 03, 2022

Polite, efficient and friendly. I trust them completely. My husband likes Roger so much we drive from the uptown neighborhood to Highland Park for car service More

by kandar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, don’t know the other man’s name but he was good too
February 25, 2022

Good service, explains work thoroughly, extra touch car wash, faster turnaround than expected, clean customer waiting area More

by 19RDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney, Roger
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