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Acura Highland Park - Service Center

Highland Park, IL

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340 Reviews

340 Reviews of Acura Highland Park - Service Center

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August 07, 2018

Love the Service Department at Pauly Acura! I am Always treated well. Always a pleasant experience. Qualified technicians. Fair prices! Nice waiting area. Would highly recommend this dealership More

by Qtip 48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger,Jim, Ken
August 02, 2018

Excellent service at Pauly Acura The service team is professional, knowledgeable, honest and timely with repairs. Always experienced great maintenance & warranty service on my Acura's More

by RDX 5 stars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Jim, Courtney, Ken
August 01, 2018

After hours assistance Management's assistance (in securing a replacement vehicle and getting my car in the service queue) in the hours after the service center closed helpe More

by Pauly Acura customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Roger
July 25, 2018

Service was as expected Service was as expected, technicians seem to be very knowledgeable . Provided and suggested good advise. I would like to see more specials or deals f More

by Vero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
July 22, 2018

Pauly the good people Great service , excellent value. good place for your your service. easy to call for service, work was done in timely manner.work was done right. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
July 20, 2018

Best Auto Service Pauly Acura has the best auto service department. I am always amazed how they go beyond the call of duty to make sure everything is perfect and they a More

by Susan22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
July 20, 2018

Another Great Service Experience See ratings. Pauly Acura continues to provide a great experience and the staff are exceptionally friendly and knowledgeable. Thank you very much for t More

by Lifelong Acura Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clay
June 13, 2018

Excellent Customer Service Great service, they take care of the car really well, have been going there since 2004 when I purchased the car from them. The only negative is that t More

by Gfatnani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
June 05, 2018

Door trim replacement The service department replaced a loose door trim on my RDX. The work took less than the anticipated time and I was on my way quickly. many thanks fo More

by WVS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
May 15, 2018

Awesome experience as alway at Pauly. The service is always awesome at Pauly. The staff is quick to respond, always friendly and very knowledgeable of everything associated with the car. More

by Kent K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger and Jim are the best.
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